About us

Georgia Brain and Spine is a small business in Atlanta, GA. We are professional, agile and social.

Our work environment includes:

• Modern office setting
• Food provided
• Modern office setting

Overview:

We are seeking a motivated Call Center Representative to join our team. As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries.

Duties:

- Make outbound calls to gather information

- Respond to customer inquiries and resolve issues efficiently

- Communicate effectively with customers to ensure satisfaction

- Perform data entry accurately and efficiently

- Analyze customer needs to offer appropriate solutions

- Maintain a high level of phone etiquette at all times

Qualifications:

- Strong customer service skills with the ability to handle various customer personalities

- Proficiency in English; bilingual in Spanish is a plus

- Knowledge of medical terminology preferred

- Excellent communication skills, both verbal and written

- Ability to multitask and work in a fast-paced environment

- Strong data entry skills with attention to detail

- Multilingual capabilities are advantageous

Join our team as a Call Center Representative and be part of a dynamic work environment where your communication skills and customer service expertise will shine.

Job Type: Full-time

Pay: $18.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Atlanta, GA: Relocate before starting work (Required)

Work Location: In person