PRIMARY OBJECTIVE OF POSITION:

Service guests, retrieve and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently. Assist in the maintenance of the outlet area and equipment.

RESPONSIBILITIES AND JOB DUTIES:

· Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available.

· Maintain complete knowledge of designated glassware and garnishes for each drink.

· Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.

· Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, menus, and price range.

· Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.

· Maintain complete knowledge and comply with all departmental policies and service procedures.

· Maintain complete knowledge of Micros and manual systems.

· Complete opening side duties:

o Fold/stack cocktail napkins.

o Stock swizzle sticks, straws, and matches.

o Line cocktail trays.

o Stock glassware.

o Restock supply cabinet.

· Inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies.

· Greet guests and take their orders (food and beverage), utilizing suggestive/up selling techniques.

· Input orders into system and ensure transmission is verified by Bartender/Kitchen.

· Retrieve orders from designated areas and serve to guest's.

· Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.

· Handle guest complaints following the instant pacification procedures and ensuring guest satisfaction.

· Monitor and maintain cleanliness, sanitation and organization of tables, service areas and outlet itself.

· Remove soiled wares from tables to dishwashing area.

· Adhere to all cash handling and credit policies/procedures.

· Clean and reset tables immediately after guests depart.

· Complete closing side duties:

o Properly store all reusable goods.

o Remove all items from tables; place clean items in designated areas; wipe clean all surfaces of tables.

o Restock supply cabinet.

o Secure all storage areas.

PHYSICAL DEMANDS:

· Ability to work and stand in confined spaces for long periods of time.

· Requires the ability to lift and carry object weighing up to 50 pounds.

· Standing for 90 % of work shift is required.

· Activities include standing, reaching, bending, pushing, pulling, handling, lifting, carrying, seeing, hearing, talking, walking.

SPECIAL SKILLS REQUIRED:

· Must meet state minimum age for serving alcoholic beverages.

· Ability to access and input information into Micros system.

· Ability to exercise good judgment in determining potentially intoxicated guests.

· Ability to maintain good coordination while serving orders quickly.

· Ability to exert physical effort in transporting trays and wine buckets from service area to guest.

· Ability to endure abundant physical movements in servicing guests throughout the work areas.

· Ability to perform job functions with minimal supervision.

· Ability to work cohesively with co-workers as part of a team.

EDUCATION REQUIRED:

· Any combination of education and experience that provides the required knowledge, skills and abilities.

EXPERIENCE REQUIRED:

· One year experience as a Cocktail Server or Food Server.

LICENSES OR CERTIFICATES:

· Tips and Food Handlers certificate required.

Job Types: Part-time, Contract

Pay: $16.93 - $17.93 per hour

Expected hours: 10 – 20 per week

Benefits:

• Food provided
• Paid training
• Referral program
• Tuition reimbursement

Restaurant type:

• Bar
• Casual dining restaurant
• Fine dining restaurant
• Upscale casual restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Relocate:

• Pasadena, CA 91106: Relocate before starting work (Required)

Work Location: In person