Job Type

Full-time
Description
The Historic New Orleans Collection (THNOC) is a museum, research center, and publisher dedicated to the study and preservation of the history and culture of New Orleans and the Gulf South region. The Collection is currently accepting resumes for the position of shop associate.
The shop associate position is responsible for shop sales, including processing phone and e-commerce orders. This position shares the responsibility of tagging and re-stocking merchandise and maintaining an orderly and clean workplace. The shop associate is also responsible for accuracy in handling money, entering sales onto the POS system, and reconciling the end of day money and reports. Additionally, this position completes projects and tasks related to the improvement of the shop when customers are not in the store. The shop associate represents THNOC to the public by communicating information about merchandise, programs, events, and exhibits.
The ideal candidate must have a minimum of one year of sales associate experience, including experience in using a POS system. The successful candidate shall possess exceptional customer service and communication skills and an ability to resolve problems while working under minimal supervision. This position regularly moves products up to 20 pounds to 50 pounds.
This is a full-time position working Thursday through Sunday and Tuesday. The work hours are 9 a.m. to 5 p.m. The shop associate must be flexible with his/her work schedule for the purpose of supporting THNOC events and meetings. The Collection offers a competitive salary and a dynamic, educational culture.
The Historic New Orleans Collection offers the following benefits:
•Competitive salary
•Medical, dental and vision insurance for employees and dependents (children and opposite or same sex spouse/domestic partners). Medical insurance includes treatment for gender dysphoria.
•Life, long term disability, and AD&D insurance
•Employee Assistance Program
•Flexible Spending Account
•Professional development and tuition assistance
•Paid parental leave
•Paid time off and 12 paid holidays per year
•Gym membership
•Paid parking
•Work/life balance
•Opportunity to work in the iconic French Quarter of New Orleans with passionate, engaged, and respectful colleagues
The Historic New Orleans Collection centers diversity, equity, accessibility, and inclusion at the core of everything we do. We are committed to becoming a more diverse and inclusive workplace, an organization that epitomizes the best practices in our field, and a community institution that truly reflects and supports our visitors, our neighbors, and our home. To that end, we actively encourage and welcome applications from members of underrepresented and marginalized groups. We are committed to employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or expression, Veteran status or any other characteristic protected by law.
Requirements

Job Description
Position: Sales Associate
Manager: Head of Retail Development
Department: Shop
Status: Non-exempt
Date Updated: October 2022
F/T Monday-Friday
Job Summary:
The Sales Associate welcomes customers, guides them to products, answers questions, processes sales, and ensures all guests have an exceptional experience while at THNOC's shop.
Essential Duties and Responsibilities:
The duties and responsibilities below are essential core functions of this position. Other duties may be assigned as needed:

• Welcomes public customers into The Shop
• Provides guests with information on products
• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
• Promotes special sales, offers, exhibits, and awareness of THNOC membership program
• Maintains store cleanliness.
• Assists with all team projects and tasks
• Flexible schedule to support THNOC events.

Required Job Qualifications
Education:

• High school diploma or GED equivalent

Experience:

• Minimum of 1 year of retail experience

Knowledge, Skills Abilities:

• Excellent customer service
• Excellent people skills
• Team player
• Verbal and written communication
• Familiarity with Microsoft Office 365
• Familiarity with POS systems
• Good physical condition with ability to lift 50 pounds.

Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to remain in a stationary position, move throughout the properties and in other settings, operate a computer and other office machinery, ascend/descend and traverse heights and low levels, position self to work at workstation and in small areas, and monitor the movement of or personally move objects of varying levels. This position may require climbing, standing, bending, stooping, typing, or regularly moving objects of up to 25 pounds to 50 pounds. This position consistently communicates with public customers and others and observes, inspects, and assesses inventory and sales documents/information.
Salary Description

$15.50-$17.00