Choose Greatness!! We are looking for an individual with a fantastic personality who shows lots of attitude whose high energy and sense of urgency is contagious. This role will be responsible for managing the day to day operations and all customer service related to enmarket QSR food production, training, customer service and product inventory. The General Manager will provide outstanding customer service while complying with all company standards, ensure all assistance is provided quickly and proficiently to maintain company culture. The General Manager will drive the team to be guest focused by focusing on the following behaviors: Be Fun. Be Clean. Be Right. Be Fast.

ESSENTIAL DUTIES & RESPONSIBILITIES

- Make happy people happier

- Greet customers with energy and enthusiasm

- Sample with a Smile

- Tell the Brand Promise Story

- Maintain great working attitude toward customers, responsibilities, and peers

- Educate guests on Brand Promise products and flavors

- Fill orders with accuracy

- Role model and train exceptional customer service

- Educate and train new employees on all brand standards and procedures

- Comply with established company policies and brand standards

- Maintain proper hygiene and sanitation standards

- Ensure all food is stored, held, prepared and served in a controlled, food safe manner

- Ensure all staff maintains proper hygiene and sanitation standards

- Order/replace uniforms employees

- Ensure all County/City and State Health regulations are met and followed

- Maintain proper inventory

- Problem solve inventory problems and manage orders

- Ensuring proper cleanliness of inventory storage

- Conduct inventory of store supplies. Place and receive order before needed

- Ensure dining room; BOH; Kitchen and FOH is clean and safe

- Ensure all guest point of view areas are clean and safe

- Keep bathroom area clean

- Educate and train employees on store cleanliness standards and ensure they are met on an ongoing basis

- Understand daily Point of Sale responsibilities

- Understand Back office system and pull necessary reports

- Manage scheduling and payroll to meet store goals

- Process payroll

- Working understanding of currencies accepted

- Ensure team is fun and friendly attitude during transactions

- Understand and explain all current promotions to guests

- Educate and train employees on in-store promotions and other marketing initiatives

- Drive Store Sales

- Identify, coordinate and implement necessary tools for providing outstanding customer service through internal and external channels to effectively conduct business

- Maintain a friendly and fun environment

Physical Requirements

- Ability to stand for long periods of time without breaks

- Ability to walk, stand, move, traverse in quick bursts

- Use of hands and fingers to handle small tools, equipment, and money

- Ability to stoop, bend, stretch, reach, reach above arms, stack, lift and carry objects and inventory weighing up to 50 pounds

- Use of finger dexterity to use POS and KPS systems, as well as completing administrative work including writing, typing and filing

- Ability to read, hear, understand, and respond to requests and to communicate information clearly using the English language

- Exposure to cleaning chemicals and solvents

Reports To: QSR District Manager

Eligibility Requirements:

Hiring is contingent upon eligibility to work in the U.S.

Enmarket is an EEO/AA employer and committed to creating an environment that values and supports diversity and inclusiveness across our organizations. We encourage applications from qualified individuals who will help us achieve this mission. Enmarket prohibits discrimination based on race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status.

This position description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities or working conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. No part of this position description shall be construed as an employment contract. Employment with Enmarket is at will and constrained by the laws of the state wherein the employee performs the service for the company.

Job Type: Full-time

Pay: From $44,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Restaurant Experience: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Hardeeville, SC 29927: Relocate before starting work (Required)

Work Location: In person