About Discover Outcome:

We’re Discover Outcome - your branding geniuses. We’re here to service our clients in all things branding, PR, sales management, and customer service. You can count on our team to give your brand a hand where it’s needed.

A Customer Service Assistant who works at an IT help desk, for instance, may provide customers with technical assistance or may route calls to a technical services department. In contrast, someone who works on a shop floor will be more focused on providing customers with information and selling a company’s products.

Pay Rate:

$23-$31 per hour

Responsibilities:

• Giving information and helping to solve customer problems.

• Selling products and taking orders.

• Processing complaints and, if appropriate, issuing refunds.

• Taking information from customers and entering it into a database.

• Taking payments by cash or credit card.

• Excellent verbal communication skills to clearly share and relay information
• Computer literacy, including knowledge of relevant software packages, such as CRM systems
• Strong problem-solving skills to determine the best possible solutions for client issues
• Good command of the English language

• Dental insurance.

• Vision insurance.

• Life insurance.