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Support client in all areas of the software, post-implementation
Provide clients on demand or scheduled video conferences to assist with software issues or quick learning as needed
Manage support tickets to ensure timely response and resolution. Delegate or seek escalation as needed
Troubleshoot software issues and report bugs
Process client change orders
Assist in creating Knowledgebase articles
5 years experience at HCM firm or 2 years experience with Kronos Workforce Ready software
Full Time
$63k-79k (estimate)
04/22/2023
06/08/2024
rabco.com
Phoenix, AZ
50 - 100