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About us
Our team at MPB Health is dedicated to helping individuals achieve their health goals by providing a range of services that cater to various needs. Whether it's physical health, mental well-being, or a combination of both, we have solutions that can help our members lead healthier and happier lives.
At MPB Health, we believe that a holistic approach is crucial for maintaining good health. This means taking care of not just the physical aspect but also mental and emotional well-being.
In addition to our personalized services, we also offer educational resources and support for our clients. Our goal is not just to provide solutions, but to empower individuals with knowledge and tools to make informed decisions about their health. By doing so, we hope to promote long-term wellness among our customers.
Job Summary:
As a Customer Success Representative, you will be the heart of our member experience. You will play a critical role in ensuring our members have a seamless and positive journey with MPB.Health. You will act as a trusted guide, assisting them in navigating their healthcare needs, answering their questions and concerns, and resolving any issues that arise. This is a fast-paced, dynamic role that will help you make a difference in people's lives.
We are seeking for a highly organized professional with customer service experience, as well as a preferred background in the insurance or healthcare field. Your goal is to:
Member Support:
Onboarding and Engagement:
Data and Reporting:
Collaboration:
Enrollment Support:
Qualifications:
Benefits:
IMPORTANT: This position required extensive training.
Job Type: Full-time
Pay: $41,600.00 per year
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
Work Location: In person
Full Time
$51k-66k (estimate)
04/25/2024
08/22/2024
The job skills required for Customer Concierge include Customer Service, Problem Solving, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Concierge. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Concierge positions, which can be used as a reference in future career path planning. As a Customer Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Concierge. You can explore the career advancement for a Customer Concierge below and select your interested title to get hiring information.