Member Service Representative / Teller

Cincinnati Ohio Police Federal Credit Union (COPFCU) is looking for a full-time Member Service Representative/Teller to provide service, information and exceptional customer service regarding all products and services offered by COPFCU.

Do you have a friendly and helpful demeanor? Are you looking for an entry-level job in the banking industry with opportunity for advancement? Do you want to work for a company that cares about its employees? If so, please read on!

This full-time position earns a competitive wage of $16-$17 per hour, depending on experience. We provide excellent benefits, including medical, dental, vision, life, long-term and short-term disability, a 401(k) (traditional/Roth), and discounts on credit union products and services. If this sounds like the right entry-level banking opportunity for you, apply today!

ABOUT CINCINNATI OHIO POLICE FEDERAL CREDIT UNION

COPFCU is a cooperative, not-for-profit financial institution that is 100% owned by its members. The credit union was founded during the Great Depression to serve Cincinnati police officers and their families. Today, we serve more than 10,000 public servants and family members. Our membership has grown to include public school employees, firefighters, and government employees, as well as police. We are very involved in community events and volunteer work. Since we opened our doors in 1935, our focus remains to offer great financial products and services priced right with friendly service.

Our employees are friendly, hardworking, dedicated, driven to succeed, and driven to help our members succeed. In addition to great benefits and perks, we offer our employees a family-oriented work culture!

A DAY IN THE LIFE OF A MEMBER SERVICE REPRESENTATIVE / TELLER

As an entry-level Member Service Representative/Call Center Representative, you cheerfully greet current and prospective members, taking the time to really listen to their needs. You always make a great first impression and enjoy nurturing relationships with our members. With your great customer service skills, you help solve problems and provide information about our credit union and the banking services we offer. You will also refer calls to the appropriate team member in order to best assist our members.

You take pride in contributing to our success by treating our members as people, not numbers!

QUALIFICATIONS

• High school diploma or equivalent
• Strong written and verbal communication skills
• Helpful and pleasant demeanor

Customer service experience and bank or credit union experience are preferred but not required. Are you attentive to detail? Do you have great customer service and problem-solving skills? Are you willing to learn and grow in the banking industry? If yes, you might just be perfect for this entry-level position!

WORK SCHEDULE

The work schedule for this full-time position is 8:30 AM - 5:00 PM, Monday through Friday with rotating half-day Saturdays.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this full-time or part-time job and you have great customer service skills, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Locations: Full-time Position - Blue Ash Branch (9300 Kenwood Road, Cincinnati, OH 45242)

We offer competitive pay, great benefits, opportunities for advancement and a friendly work environment.
Pre-employment drug screen, background check and credit check are required.

Pre-employment drug screen, background check and credit check are required.