Company Overview: At Connections Housing, we are a dynamic and steadily growing presence in the Event Housing industry. Our culture thrives on innovation and collaboration, driven by our unwavering commitment to delivering unmatched customer service. We are dedicated to forging enduring partnerships with both clients and our valued staff members. Our work environment is defined by:

• Opportunities for substantial professional growth
• A relaxed yet professional dress code
• Comprehensive and hands-on training to empower your success

Join us in our journey, where creativity meets service excellence, and be part of a team that values your contributions.

Position Summary: Are you seeking a change from the anonymity of large casino/hotel settings? Tired of long commutes from Employee Parking? Desire a Day Shift schedule and weekends off? If you're looking for a supportive family-like team environment where your contributions matter, look no further. Join us as a Housing Manager and take charge of managing event housing with precision and innovation.

Primary Responsibilities:

• Act as the primary point of contact for client-related matters, ensuring seamless communication and satisfaction.
• Thoroughly review event history to ensure accurate contract formulation for ongoing events.
• Master the details of hotel contracts, understanding crucial elements essential for successful event operations.
• Collaborate closely with hotel contacts using Passkey’s Reservation Management System to create and oversee room blocks, including individual hotel and sub-block construction and website customization.
• Skillfully manage hotel block inventory to ensure availability through sell-through dates and address any block pattern challenges.
• Conclude events by reconciling master accounts, ensuring accuracy and completeness.
• Foster effective collaboration with your designated Housing Coordinator to enhance guest experiences.
• Participate in client meetings and conference calls as required.
• Thrive in a fast-paced environment, delivering exceptional customer service and maintaining high productivity.
• Proactively anticipate and address client needs and concerns to ensure satisfaction.
• Demonstrate accountability by meticulously reviewing personal and team work for precision and quality.
• Embrace additional responsibilities as assigned.

Benefits

401K, Major Medical, Dental, and Vision, PTO.

Job Type: Full-time

Salary: $45,000-$55,000

• Hotel or Group Reservations, Group sales, Hotel Front office, Convention or Event Services experience.
• Ability to develop reports and business correspondence in a professional manner. Ability to effectively present information and respond to questions from the sales and event operations as well as clients, customers and the general public.
• Ability to solve practical problems and deal with a variety of variables in situations
• Dependable, self-motivated, professional person who works independently with variety of people.
• Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with Passkey, Reglink/GroupMAX, registration or property management systems.
• Understanding of hotel contract terms and conditions.
• Some travel may be required.