This position's primary function is to ensure high customer satisfaction by instilling APS company Mission, Vision, and Core Values. They will accomplish this by being courteous and professional in contacting our partners/ clients verifying current contact and billing information. They will work directly with the accounting team, sales team, service manager(s), and project manager(s) to update account information so we can ensure we are billing correctly and collecting efficiently. This team member must have high expectations for customer service. Again, this is a temporary position that may become full time with additional duties.

Key Characteristics of the Ideal Admin Specialist

• Servant Leader – desires to serve and help others first through identifying and meeting the needs of colleagues, customers, and communities vs. meeting one’s own needs.

• Humility - having or showing a modest or low estimate of one's own importance.

• Improver – highly motivated to solve problems and improve processes/systems due to a mentality of always looking for a better way to do something.

• People Smart - exhibits common sense, good judgment and intuition about people and knows what is happening in a group situation and how to deal with others in the most effective way.

• Collaborator -Ability to work effectively with others to solve problems and work toward shared goals.

• Strategic - Encompasses capabilities that envision the future, develop detailed plans, set, prioritize, and achieve goals.

• Excellent Communicator – Has strong verbal and written communications skills to convey information in a clear and concise manner that is easy for others to quickly understand.

• Self-Starter – Creates ideas and follows through without prodding, balanced with judgment and knowing when and how to ask for assistance and counsel.

Working Conditions:

Work environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accomodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to work in an indoor office location.

• Requires sitting at a desk for extended periods of time.

• Normal or corrected sight and hearing ability required.

• Normal finger dexterity to effectively use a keyboard.

• Ability to lift and carry up to 50 lbs. occasionally.

• Ability to ambulate to various areas of the office and shop.

• Ability to use office equipment effectively.

Organizational Relationships: Reports to Director of Integration

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No application will be reviewed without completing the attached survey link below. This should take no more than 3-5 minutes.

https://assessment.predictiveindex.com/bo/9GSC/APSBuildingServices