Piatt Sotheby’s International Realty is searching for a Client Concierge to join their team. Piatt Sotheby's International Realty strives to be a real estate brokerage that offers exceptional service to clients and agents alike. It is for this reason that our Client Concierge team was created. The individuals fulfilling this position are the liaison between Piatt Sotheby’s International Realty sales professionals and administrative staff: making sure communication runs smoothly on both sides. This position will work in our Shady Side and Market Square location.

Client Concierge Duties and Responsibilities

• Piatt Sotheby’s International Realty point person for maintenance, mailing, supplies, equipment, and invoices in assigned branch office(s)
• Schedules office meetings and organizes office events
• Ensures that respective branch office is always presentable to guests and agents
• Tracks lockbox traffic using MLS Inventory, using MLS reporting and a physical notebook in each office
• Assists agents in using Sotheby’s International Realty provided Apps & Tools
• Responsible for implementing corporate policies and protocols in branch offices
• Assists Marketing Director in several agent-related assignments/projects
• Ensure office efficiency is maintained through careful planning and use of office systems
• Ensure security, integrity, and confidentiality of data
• Digitally processes agent Escrow and Commission checks – while keeping records of each deposit for up to a month
• Designs and implements filing system
• Manages office supplies and makes orders as necessary
• Creates and updates agent profiles across company website and real estate networking sites
• Collaborates with fellow Client Concierge colleagues to complete projects and discuss methods to maintain excellent service

Benefits:

We offer a competitive benefits package including 401(k), Medical, Dental, Vision, Life Insurance, Long-Term Disability (LTD), Short-Term Disability (STD), Paid Time Off (PTO), Paid Holidays and Free Parking.

Piatt Sotheby’s International Realty is an Equal Opportunity Employer.

• Two or more years’ experience in a customer centric business environment with administrative responsibility for office operations preferred
• Previous real estate experience is a plus, but not required
• Strong customer service skills with outstanding verbal and written communication
• Ability to interact successfully with both internal and external customers at all levels
• Proficient in MS Office products such as Word, Excel and PowerPoint software applications
• Excellent organizational skills and attention to detail
• Must work well under limited supervision

The Client Concierge will be the face of the brokerage to the branch offices and beyond. The optimal person for this position is an energetic professional who enjoys the hustle and bustle of the real estate industry. They must be an organized well-rounded individual who is comfortable fulfilling many roles pertaining to agent care and corporate management. The Client Concierge is reliable and works hard to carry out functions.