Job Duties:

Essential duties and responsibilities include the following:

-Answer the incoming Service Calls

-Identify the customer's wants and needs

-Provide a complete explanation of parts and service availability, warranty, and pricing

-Assist all technicians in fulfilling the parts/service request by looking up the proper parts, warranty availability, and labor times

-Maintain customer satisfaction scores at or above company standards

-Present a Vehicle Inspection Report to EVERY customer

-Follow up with customers who have declined recommended services.

-Utilize xTime to provide menu and service options to our clients

Job Requirements:

-Must be able to work alternating Saturdays

-Professional appearance and strong communication skills

-Ability to understand and follow instructions

-Valid driver's license with a good driving record

-Must be TEAM and service-oriented.

Our benefits include:

-401(K) Retirement Plan With Percentage Match !!

-Health Insurance

-Prescription Coverage

-Life Insurance

-Disability Coverage

-Dental Coverage

-Vision Coverage

-Paid Vacation, Up to 18 days

-Paid Holidays

-Provided Uniforms

-Employee Purchase Plan

Apply today ... this position will fill quickly

Job Type: Full-time

Pay: $3,000.00 - $6,000.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Day range:

• Rotating weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Service Writers: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Goldsboro, NC: Relocate before starting work (Required)

Work Location: In person