Overview

Quinn is hiring a Parts Counter Representative.

The Parts Counter Representative will be responsible for sales of Cat and other manufacturer parts to customers via phone, in person or email while achieving high level of customer satisfaction.

Wages

Responsibilities

• Utilize SIS 2.0 plus other non-Cat manuals to ascertain type and specification of parts.
• Develop and maintain business relationships with customers and vendors to order and expedite the delivery of parts through telephone calls or sending emails to ensure quality customer service.
• Capable of professional greeting, understanding customer's needs, process orders accurately and deliver appropriate customer follow-up
• Ability to read and comprehend simple instructions and have basic math skills
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Qualifications

High school diploma or general education degree (GED) and two years of Machine / Engine parts counter experience and/or training; or equivalent combination of education and experience.

Quinn is an Equal Opportunity Employer M/F/V/DV

Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans

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