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Guest Service Associate
Global Connections INC Breckenridge, CO
$27k-36k (estimate)
Full Time 1 Month Ago
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Global Connections INC is Hiring a Guest Service Associate Near Breckenridge, CO

Description

Opportunity: Guest Service Associate

Full-time - Breckenridge, CO

Greet, register and service guests in a friendly and courteous manner both face-to-face and on the phone. 

Compensation: $18 - $20 per hour

Benefits: We offer competitive rates and the following benefits: Vacation and holiday pay, health insurance, 401(k), life insurance, dental insurance, cancer insurance, and FSA plan. 

Position Requirements

  • Immediately greet guest and offer to assist with their needs.
  • Coordinates Front Desk activities with Housekeeping and Maintenance to assure that guest service standards are consistently met and the optimum number of rooms are occupied.
  • Upholds the highest standards of customer service
  • Assist in problem resolution for all guest issues
  • Ability to walk property daily to insure maintenance or security issues are resolved immediately
  • Light-cleaning in public areas of resort
  • Communicate with resort guests and staff using a positive team attitude
  • Booking club members or retail appointments for onsite preview center via webinar
  • Ability to speak multiple languages is a plus
  • Dedicated, determined, trustworthy and dependable work ethic
  • Ability to work full-time (40hrs per week), including evenings, weekends, and holidays
  • A friendly and welcoming personality
  • Microsoft Office: Word, Excel
  • Basic social media skills
  • Multi-task and detailed oriented
  • Ability to pass a criminal background check prior to hire

Experience

  • Hospitality or Hotel/Restaurant Management degree, or 1 year of front desk hotel experience required.

Work Environment and Context

  • Work schedule is Tuesday to Thursday 9-5, Friday 10-6, & Saturday 9-5 (holidays required)
  • Includes housing that is pet friendly (with a pet deposit) if needed

What We Believe 

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Summary

JOB TYPE

Full Time

SALARY

$27k-36k (estimate)

POST DATE

04/08/2023

EXPIRATION DATE

05/23/2024

WEBSITE

exploregci.com

HEADQUARTERS

CLERMONT, FL

SIZE

100 - 200

FOUNDED

1996

TYPE

Private

CEO

TOM LYONS

REVENUE

$10M - $50M

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The job skills required for Guest Service Associate include Customer Service, Guest Service, Housekeeping, Microsoft Office, Life Insurance, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Service Associate positions, which can be used as a reference in future career path planning. As a Guest Service Associate, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Associate. You can explore the career advancement for a Guest Service Associate below and select your interested title to get hiring information.

If you are interested in becoming a Guest Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Associate job description and responsibilities

Monitor all check-in of guests and process all complaints and requests

03/31/2022: Akron, OH

Administer all reservations for guests and forecasts requirements and handle various cancellation requests of guests.

03/25/2022: Lexington, KY

Provides quick, attentive, positive, friendly and professional service to hotel guests while communicating in clear and concise manner

03/15/2022: Hopkinsville, KY

Support guests with registration and accommodation assignments, helping with special requests when needed and possible.

02/18/2022: Carson City, NV

Customer Service Associates perform a variety of support tasks to offer exceptional service to customers.

01/22/2022: Lebanon, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Associate jobs

Guest Services Associate falls under the broader career category of Hotel, Motel, and Resort Desk Clerks.

02/12/2022: Florence, AL

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

01/26/2022: Eugene, OR

A good guest services employee greets every guest with a smile and kind word.

01/26/2022: Evansville, IN

Because a guest service associate has to multitask and serve many guests at once, a good employee must keep calm under pressure.

02/07/2022: Tampa, FL

The best guest service professionals have a deep knowledge of how their companies’ products work.

03/30/2022: Lexington, KY

Step 3: View the best colleges and universities for Guest Service Associate.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College