Job Summary:

We are seeking a Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing front desk operations, and supporting various administrative tasks. This role requires a candidate with strong organizational skills and the ability to multitask effectively.

Duties:

• Taking care of all office calls and emails
• Manage patient appointments (scheduling, canceling, confirming, etc.)
• Manage the flow of daily schedules (register patients, ensure that all necessary forms are completed and signed)
• Knowledge of insurance reimbursements; insurance verification, provide insurance information to patients
• Completing and filing insurance forms and billing records, managing insurance claims
• Collection from patients before and after the appointment
• Maintain front-desk invoices
• Document filing, scanning
• Running the Recall System, Care calls etc
• Tracking daily and monthly production and collection; follow-up on collectibles

Skills:

- Proficiency in computer literacy
- Experience with QuickBooks for financial transactions
- Familiarity with Google Suite for document management
- Previous experience in a dental office is a plus
- Strong customer support skills
- Ability to handle order entry tasks effectively
- Experience in event planning is beneficial
- Capability in project coordination and multitasking efficiently

This position offers an exciting opportunity for someone who enjoys interacting with people, managing administrative tasks, and contributing to the smooth operation of an office environment. If you possess the required skills and are looking to join a dynamic team, we encourage you to apply for this Front Desk Agent position.

Job Type: Contract

Pay: $20.00 - $24.00 per hour

Expected hours: No more than 35 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Work Location: In person