Zap Zone Farmington is seeking a driven and dedicated Assistant Manager to play a key role in the overall success of our entertainment center. The Assistant Manager will be responsible for supporting the daily operations, ensuring a memorable guest experience, and contributing to the growth of our team.

Responsibilities:

Operational Leadership:

• Assist General Manager in overseeing the day-to-day operations.
• Collaborate with the management team to develop and implement operational policies, procedures, and best practices.
• Ad hoc requests from General Manager and Owner

Customer Engagement:

• Build a positive and engaging atmosphere for guests by ensuring exceptional customer service standards.
• Address guest inquiries, concerns, and feedback promptly and professionally.

Team Management:

• Support the recruitment, training, and supervision of a diverse team of staff members.
• Promote a collaborative and high-energy work environment.

Facility Maintenance:

• Oversee the maintenance and cleanliness of the facility.
• Conduct regular inspections to identify and address any maintenance concerns.

Qualifications:

• Previous experience in a managerial role.
• Strong leadership skills with a focus on team collaboration and motivation.
• Excellent communication and interpersonal abilities.
• Flexibility to work evenings, weekends, and holidays as required.

Job Type: Full-time

Pay: Up to $15.00 per hour

Shift:

• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Experience:

• Management: 2 years (Preferred)

Ability to Commute:

• Farmington, MI 48336 (Required)

Work Location: In person