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Join the Urban Crab Shack Family!
We loved to have you!
District Heights Newest Seafood Boil Spot!
Here at Urban Crab Shack we pride ourselves on being a family friendly and welcoming restaurant. While our environment is casual our vibe, hospitality & food are unmatched!
Host or Hostess responsibilities include:
Job brief
We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.
Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.
Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.
Responsibilities
Requirements and skills
Frequently asked questions
What does a Host or Hostess do?
A Host or Hostess makes sure that their guests feel welcomed, cared for, and valued. They create a warm and welcoming environment for patrons from the moment they enter the establishment. Hosts or Hostesses typically provide menus, take names for reservations and answer the phone.
What are the duties and responsibilities of a Host or Hostess?
The Host or Hostess at a restaurant is the first person who meets the customer and makes sure they are comfortable. Some duties include managing the reservation book and offering menus and drinks to guests once they sit down. Other tasks are ensuring tables are ready for seating guests, constantly monitoring dining activity, inspecting menus for cleanliness and assisting servers when necessary.
What makes a good Host or Hostess?
A good Host or Hostess has a warm, friendly and personable demeanor. They are team players, effective communicators and keep their composure when working with disgruntled guests. They must be highly organized to properly maintain seating charts and seat customers in the order of arrival or by appointment. A good Host or Hostess understands the flows of traffic and has exceptional time management and customer service skills.
Who does a Host or Hostess work with?
A Host or Hostesses work directly with guests and other restaurant staff such as Servers, Bartenders and Busboys.
Job Types: Full-time, Part-time
Pay: $12.50 - $15.00 per hour
Benefits:
Shift:
Weekly day range:
Work Location: In person
Full Time | Part Time
$25k-31k (estimate)
05/16/2023
07/23/2024
urbancrabshack.com
Parkville, MD
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