Community Lifestyle Coordinator/Clubhouse Director position in Conroe, Texas

Position Overview

The Lifestyle Coordinator/Clubhouse Director position will work within a master-planned community located in Conroe, TX. The Lifestyle Coordinator is responsible for managing the daily operations of the community clubhouse and resident amenities. The Lifestyle Coordinator will be a prominent position within the community with consistent communication with residents and key personnel. The Lifestyle Coordinator works both independently and effectively with customers and other staff to achieve and maintain the excellence standards set forth by the company.

Qualified candidates must be able to work full-time hours primarily Monday through Friday from 9am to 5pm. There will be occasional weekends scheduled around large events, programs or rentals. Time worked during weekends will be flexed during the week. Candidates must also be able to work outdoors in various weather conditions, stand for extended periods of time, and will be required to repetitively lift and move up to 25 lbs. i.e. room setups, room breakdowns, and cleaning of event space.

Qualified candidates must be self-motivated and able to work effectively with a board of directors, Home Owners Association, Developer, Marketing and contractors.

All prospective employees must pass a pre-employment drug screen and background check.

Qualifications

Education:

• Bachelor’s Degree preferred
• CPR and First Aid Certification required

Experience:

• 2-3 years experience in facility management or any equivalent combination of education and experience
• Minimum of 2 years Supervisory or Management experience preferred

Other Requirements:

• Proficient in Excel, Word, PowerPoint, Outlook, Internet, and other presentation applications
• Excellent written and verbal communication skills and organizational skills
• Ability to multi-task, work independently and with a team, and perform detail-oriented functions
• Desire to grow into a Lifestyle Director/Event Planner

Responsibilities

• Manage daily operations of the community clubhouses and amenities
• Friendly personality greeting all visitors of the community clubhouse (both prospects and residents)
• Handle all reservation requests for amenities and amenity spaces within the community
• Issue amenity cards to verified residents
• Hire, train and manage a staff of concierge who work the opposite schedule from the Lifestyle Coordinator
• Complete all scheduling, payroll, and/or performance evaluations of team of staff reporting to the Lifestyle Coordinator
• Create operations manual for the community clubhouse
• Manage contractors working within the facility like cleaning company, HVAC, Pest Control, Elevator, Fire/Burglar Alarm Monitoring, Access Control, and others
• Keep the facility organized and clean (occasional sweeping and mopping)
• Develop an accurate, realistic, timely, and fiscally sound budget with board approval
• Work with the HOA to address residential questions and concerns
• Attend and present management reports at HOA or board meetings (if requested)
• Restock restrooms, coffee bars, fitness center and other portions of the facility
• Purchase items needed to keep restrooms, coffee bar, and other items fully stocked
• Work with the Developer Lifestyle Director and Marketing team as need for events they host in the community
• Maintain an inventory of equipment and supplies
• Submit monthly reports highlighting operations and usage of the facilities
• Excellent organizational and communication skills
• Able to handle multiple projects
• Superior customer service skill required

Quality of Work: 

• Able to be consistently accurate
• Able to follow tasks to completion in a timely manner without sacrificing quality

Other Preferred Skills:

• Great attitude, ability to have fun, and interest in building a strong culture and high performing team
• Assertiveness
• Resourcefulness

 Communication: 

• Ability to read and write English
• Excellent written and verbal communication skills
• Ability to effectively communicate and work in a team environment
• Able to pro-actively and effectively present ideas and information through oral and written communication

Adaptability: 

• Ability to react quickly to changes

Initiative: 

• Suggests, develops and improves current work processes
• Accomplishes tasks by being a self-starter
• Willing to assist others when his/her tasks are complete
• Contributes ideas to improve current processes
• Ability to recognize and solve problems; must-see problems as opportunities
• Ability to take direction from supervisors and/or clients relating to overall community goals and vision

Interpersonal: 

• Ability to establish and maintain effective working relationships with a diverse group of co-workers, customers and vendors
• Ability to be goal-directed, honest, and live with enthusiasm
• Contributes to a positive working environment
• Hard worker that takes full responsibility and ownership of the role and clubhouse team

Organization: 

• Skilled in planning, organizing resources, and establishing priorities for work assignments for optimum results
• Excellent organizational skills

Physical Demands / Work Environment

Physical Demands:

• While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle or touch objects, tools or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, reach above the shoulders, stoop, kneel, or crouch. The employee must lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus