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Customer Support Rep - Telecom
The customer support agent will perform work remotely mainly serving H2O Wireless retailers that operate on the H2O Direct retailer portal. The agent will take calls from retailers and customers answering questions or addressing concerns they may have. Duties include handling many inbound and outbound calls to and from customers, listening to needs or issues and providing helpful solution to meet the current and future needs of the organization.
About the Company
Telrite Holdings, Inc. is a privately held telecom company headquartered in Covington, Georgia, approximately 30 miles east of downtown Atlanta. With a secondary office in Marietta, GA, which houses our IT and technical operations, we are a leading provider of wireless services nationwide. Our brands, including PureTalk, H2O, and Life Wireless, utilize the nation's largest GSM networks to serve a diverse customer base. At Telrite Holdings, we offer a competitive compensation and benefits package, promote work-life balance, and provide a unique work environment at our Covington headquarters.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Required Skills/Abilities
Education/Experiences
Please apply now. Thank you for your interest!
Note that job information in this posting is not all-inclusive. Other duties and responsibilities may be assigned and are subject to change based on business needs and management directives. Benefits are subject to eligibility rules. No phone calls, site visits, agencies, or solicitations, please. Relocation or sponsorship assistance is not available. While we would like to respond to every inquiry, the volume of submissions prevents us from contacting those that are not close matches for consideration. Life Wireless and its affiliates are equal-opportunity employers, dedicated to promoting a dynamic, culturally diverse, and drug-free work experience.
Full Time
$51k-67k (estimate)
05/04/2024
07/17/2024
streetvirus.com
Los Angeles, CA
50 - 100
The job skills required for Customer Support Rep include Customer Support, Call Center, Troubleshooting, Problem Solving, Written Communication, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Rep positions, which can be used as a reference in future career path planning. As a Customer Support Rep, it can be promoted into senior positions as a Technical Customer Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Rep. You can explore the career advancement for a Customer Support Rep below and select your interested title to get hiring information.