3 Rochester Law Center, PLLC Jobs near me
Rochester Law Center, PLLC is Hiring a Legal Receptionist Near Rochester, MI
- Someone with high energy who sounds welcoming, positive, and professional on the phone.
- Someone who is confident and can let callers know they called the right place and can guide them to a solution over the phone.
- Someone who can perform under pressure and does not get flustered easily.
- Someone with good listening skills.
- Someone with good typing skills.
- Someone who can accurately manage a calendar.
- Someone who is coachable and can follow instructions.
- Someone who can follow a repeatable process to get predictable results.
- Someone with a sense of urgency in their work.
- Someone who is reliable, driven, and takes pride in doing a good job.
- Someone who has no experience on the phone.
- Someone who cannot follow instructions.
- Someone who cannot follow a process.
- Someone that cannot work unsupervised or as a team player.
- Someone with a bad attitude who just shows up to go through the motions.
- Someone who is timid with no confidence while talking on the phone.
- Someone who does not show up on time.
- Evaluate new callers and analyze their case fit based on our law firm’s criteria
- Set appointments for new callers that meet our criteria to keep our lawyers’ schedules organized so we can grow our caseload
- Manage office correspondence and administrative tasks such as:
- answering phone calls
- responding to emails
- calling to confirm appointments with potential and current clients
- reminding the team of upcoming deadlines
- Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently in our CRM
- Receive clients into the office, seat them, and make them feel comfortable
- Receive and record client payments
- Assist attorneys and paralegals with the creation of various Estate Planning and Probate documents
- Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency
- Must have experience working with customers on the phone
- Prior intake, customer service, sales, or call center experience is preferred
- Must have experience with Microsoft Office products
- Proficiency with Gmail, Google Calendar, and Quickbooks is preferred
- Must have outstanding communication skills
- Must have keen attention to detail
- Must be able to follow instructions
- Must be able to follow a process
- Must be hard working
- Must be reliable with the ability to show up on time every day
- Must have a thick skin to deal with difficult callers
- Must be coachable and able to receive constructive criticism
- High school diploma or equivalent required; Bachelor’s degree or Paralegal certification from an ABA approved program is preferred
- CRM and case management software experience a plus
- Solid data entry, spreadsheet management, and computer skills
- Monday to Friday
- Bonus pay
Job Summary
Full Time
Business Services
$48k-61k (estimate)
10/08/2023
05/22/2024
rochesterlawcenter.com
Rochester, MI
<25
Business Services
Related Companies
The job skills required for Legal Receptionist include Customer Service, Microsoft Office, Communication Skills, Data Entry, Futures, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Legal Receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Legal Receptionist. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Legal Receptionist job description and responsibilities
Legal receptionists are the gatekeepers of a law firm or legal department.
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Legal receptionists schedule appointments for lawyers and paralegals and also book conference room time for depositions and meetings of all types.
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Legal receptionists keep the entrance area of the law firm neat and appealing at all times.
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Some receptionists also assume secretarial duties, such as typing, filing, and copying correspondence and documents.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Legal Receptionist jobs
A legal receptionist will be more effective and productive on the job by developing the following skills, abilities, and other qualities that are usually required by the majority of employers when hiring.
03/13/2022: Oakland, CA
Multitasking and housekeeping also are useful skills for a legal receptionist.
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The career path for a legal receptionist starts by first obtaining a high school degree or GED.
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Some law offices only require legal receptionists to possess a high school diploma or GED.
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Since legal receptionist are responsible for conducting research, strong analytical skills are a necessity.
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Step 3: View the best colleges and universities for Legal Receptionist.
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