An exciting opportunity has become available for an Automotive Service Concierge at Sioux Falls Ford.

We are looking for a positive, upbeat, outgoing, professional person who possesses a strong skill in face-to-face guest interaction.

POSITION SUMMARY:

The primary focus for a concierge/service greeter is to greet all service customers, ensure customer satisfaction, and work directly with the service advisors to assist customer needs in a timely and efficient manner.

ESSENTIAL DUTIES:

• Greet all customers entering the service area with a friendly, upbeat professional attitude, answer their questions, and direct them to the appropriate person or location.
• Control service traffic flow, parking and assist with loaner vehicles as needed.
• Deliver the keys to the appropriate place immediately after parking a vehicle in the service parking lot
• Maintain a clean and safe service drive area, free of trash, water, leaves, dirt, etc.
• Conduct business in an ethical and professional manner
• Assist with various assignments
• Performs other duties as assigned

ADDITIONAL RESPONSIBILITIES:

• Maintain professional appearance in accordance with the employee handbook
• Maintain an organized, safe, and clean work environment
• Expected to attend service meetings, if required
• Expected to arrive to work on time and work required shift
• Follow instructions from supervisor
• Interact effectively with co-workers
• Receive feedback from supervisor in a positive manner

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Work experience within the related job duties assigned; dealership experience preferred buy not required.
• Demonstrates knowledge in the area of duties assigned.
• Understand and follow work rules, policies, and procedures.