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Work with Power Innovations’ internal RMA Lab, and Managers to support RMA replication, root cause, and corrective action on standard customer RMA’s. Ensures that customer requests are met in a timely manner. Assist in an engineering capacity with Quality Control/Quality Assurance, which analyzes and reports on production reliability failures and identifies the root cause of failures in order to develop and recommend solutions.
Ability to obtain a valid passport, be able to travel overseas and be allowed onto US military bases preferred, but not required.
· Service Calls
o Travel and complete all assigned service calls
o Document all work in Microsoft Dynamics 365 with an attached service report
o Complete necessary paperwork
o Assure that the ticket is closed
o Metrics
§ Add all files and reports to Microsoft Dynamics 365 within a week of completing service call
§ Tickets closed
· Preventive Maintenance
o Travel and complete all assigned PMs
o Document all work in Microsoft Dynamics 365
o Complete necessary paperwork
Full Time
$54k-71k (estimate)
04/29/2024
05/16/2024
power-innovations.com
AMERICAN FORK, UT
50 - 100
Private
ROBERT L MOUNT
$10M - $50M
Durable Manufacturing
The following is the career advancement route for Field Service Technician positions, which can be used as a reference in future career path planning. As a Field Service Technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician. You can explore the career advancement for a Field Service Technician below and select your interested title to get hiring information.