• Provide the highest level of customer service to qualified patients and/or caregivers.
• Must ensure that all patients show required NMDOH documentation, driver’s license or other state-issued ID.
• Responsible for HIPAA Compliance, and entering correct patient data in computer program.
• Provide support to patients regarding self-assessments of his/her symptoms with regard to the rating scale for pain.
• Provide patients/caregivers with up-to-date educational information on trends in medical cannabis field, and, provide patients with information regarding the benefits, risks and possible side effects of medical cannabis.
• Assist management with security, ensuring that only authorized personnel are allowed to enter the facilities' secured areas.
• Must accurately enter daily inventory counting in Dutchie, also, responsible to maintain his/her cash register accurately, must have good knowledge of giving exact change to patients as required, and must reconciliate their register at the start and close of business for the day.
• Dispensers will be trained on how to properly use Point of Sale.

Job Type: Part-time

Pay: From $14.00 per hour

Benefits:

• Employee discount
• Paid time off

Shift:

• 8 hour shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Application Question(s):

• This position must be able to work flexible hours as the business needs for its daily operations. Please respond, "YES." that you would be willing to work hours that meets our staffing needs.
• Due to the CCD (Cannabis Control Division), you must be 21 or over to be eligible for employment in the cannabis field. Please respond, "YES," to verify you are 21 or over.

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 3 years (Required)
• Retail or patient care: 2 years (Preferred)

Ability to Relocate:

• Portales, NM: Relocate before starting work (Required)

Work Location: In person