Responsibilities:
- Perform night audit duties including reviewing and reconciling daily transactions, ensuring accuracy of financial records, and preparing reports for management.
- Handle guest check-ins and check-outs during the night shift.
- Provide exceptional customer service to guests, addressing any inquiries or concerns they may have.
- Assist with guest requests, such as room service orders or additional amenities.
- Maintain a clean and organized front desk area.
- Operate phone systems and handle incoming calls with professionalism and courtesy.
- Collaborate with other hotel departments to ensure a seamless guest experience.

Qualifications:
- Previous experience in guest services or hotel management is preferred.
- Strong customer service skills with the ability to handle difficult situations calmly and professionally.
- Excellent communication skills, both verbal and written.
- Proficient in using computer systems and software for data entry and report generation.
- Detail-oriented with the ability to multitask effectively.
- Bilingual skills (if applicable) are a plus.
- Knowledge of night audit procedures is desirable.

As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. Your attention to detail, exceptional customer service skills, and ability to handle various responsibilities will contribute to creating a positive experience for our guests. If you are passionate about hospitality and enjoy working in a dynamic environment, we invite you to apply for this position.

Job Types: Full-time, Part-time

Pay: $13.00 - $14.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• Overnight shift

Work setting:

• In-person

Work Location: In person