Title: TSG Support Technician With Driving

Duration: 0-12 months- Contract

Locations : 3100 FLAGSTONE DRIVE GREENSBORO NC 27406
Shift: 4:00am to 1:00pm

A certification required, BS degree and IT support experience is also preferred

Job Duties and Responsibilities

Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems. Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective. Assist users to resolve computer related problems such as inoperative hardware or software. Travel is required using one’s personal vehicle to provide Technology Support for Customers and to support UPS Core Technology solutions, UPS Small Package, Freight and SCS locations to supporting UPS technology infrastructure. Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.

Associate degree in computer science required.

Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook. Strong communication (both verbal and written), problem solving, and decision-making skills. Ability to work with minimal supervision. Highly organized and detail oriented; ability to prioritize daily tasks.

Job Type: Contract

Pay: $22.00 - $26.00 per hour

Expected hours: 40 per week

Experience level:

• 6 years
• 7 years
• 8 years

Schedule:

• 8 hour shift
• Morning shift

Application Question(s):

• Do you have a CompTIA A certification either active or inactive?
• Valid Driver's liscense?
• Are you willing to travel between 30-40% at max to provide tech support within 30 miles from the work location from your own vehicle, reimbursement will be provided.
• Help us with a general availability of your for in-person interview for the coming week?
• Do you have a bachelor's degree?
• Is the work week and shift is fine with you:

Hours: 4:00am to 1:00pm
Work Week 1 - Monday, 2 - Tuesday, 3 - Wednesday, 4 - Thursday, 7 - Sunday

• Will you be able to clear last 7 years of background check?
• are you currently working, if yes, how much notice period do you need? If no, how soon can you join if offered?
• Please send your email to our inbox, and write the hourly pay you are looking so that we can shoot a rate confirmation to your email address provided.

Work Location: On the road