Key Results Area:

Answering a multi-line phone system, transferring calls and taking messages.

Principal Duties & Responsibilities:

• Answer phones, screens calls, and directs them to the appropriate person.
• Greet and assist visitors, maintain a visitor log and issue badges when necessary. Notifies staff of visitor arrivals.
• Ensures the smooth flow of incoming and outgoing mail. This includes sorting incoming mail by department and delivering it in a timely manner.
• Preparing and processing outgoing mail. This includes weighing mail to calculate postage and operating the mail machine.
• Checking logs against the system to ensure we’ve received appropriate charges.
• Performs administrative work such as typing and filing.
• May be responsible for charge entry to include posting charges and entering demographics. Creates medical charges by accurately entering information into the computer system and verifying information received is correct Enters account number, date of birth, date of service, insurance, diagnosis and procedure codes, location and financial class.
• Making all announcements for the company.
• Communication with CEO for postage money/mail.
• Other duties as assigned.

Education:

High School diploma or equivalent.

Experience:

3 – 6 months related experience and/or training, or equivalent combination of education and experience preferred.

Previous experience answering a multi-line phone system.

Must have excellent customer service skills, be well spoken, project a professional image and have a pleasant demeanor.

Required Skills:

¨ Excellent organizational skills and attention to detail.

¨ Must possess the ability to multi-task a variety of responsibilities.

¨ Strong data-entry, typing, and 10-key skills.

¨ Ability to operate basic office equipment such as copier, fax and calculator.

¨ Must be able to work independently and as part of a team.

¨ Ability to analyze data and develop a range of solutions.

¨ Must have excellent oral and written communication skills.

¨ Ability to prioritize multiple tasks and work effectively in a fast-paced environment.

¨ A basic understanding of medical billing procedures is desired.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Ability to Relocate:

• Saint Louis, MO 63127: Relocate before starting work (Required)

Work Location: In person