SCHEDULE: Full-time; Exempt. Typical hours are Monday-Friday (8:00 am-5:00 pm) Occasional weekends

LOCATION: 131 E Main St, Hills, Iowa 52235

BENEFITS: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks!

SCOPE:

The Financial Crimes Risk Management (FCRM) Officer is responsible for enhancing and implementing strategies to detect and prevent fraudulent banking activities. The role involves data analysis, transaction monitoring, and collaboration with law enforcement. The FCRM Officer is responsible for staying current on emerging fraud trends to safeguard Hills Bank and Trust Company and its customers from financial crimes.

ACCOUNTABILITIES:

• Developing Fraud Prevention Strategies: Create and implement effective strategies to prevent and detect various types of fraud, such as identity theft, payments fraud, and social engineering.
• Collaborating with Business Units: Provide training to staff and clients on fraud prevention measures and raise awareness about potential fraud risks. Lead the bank's Fraud Committee, whose membership includes representatives from business units throughout the bank.
• Collaborating with Interdepartmental Teams: Work closely with Business Units to develop comprehensive and coordinated approaches to fraud prevention and detection.
• Fraud Prevention and Detection: Continuous review and enhancement of fraud prevention and detection processes and tools based on evolving threats and organizational needs.
• Continuous Monitoring of Fraud Trends: Stay current on fraud trends, technologies, and methodologies in order to adapt strategies and tools accordingly.
• Monitoring and Investigating: Analyze transaction data and patterns to identify suspicious activities and trending fraud activity. Conduct thorough investigations into suspected incidents of fraud, working closely with the AML/BSA team, internal business partners, customers, law enforcement, and external agencies as needed.
• Assessments: Perform periodic risk assessments and quality control activities.
• Reporting and Documentation: Maintain accurate records of fraud incidents, investigations, and outcomes. Prepare and present reports to Senior Management on a regular basis. Manage and update internal procedures. Assist with internal and external audit and exam preparation.
• Projects: Complete as assigned projects related to fraud management including development and implementation of fraud prevention and detection strategies for new business activities.

LEADERSHIP:

• Provide oversight and direction to Financial Crimes Risk Management team members in accordance with Hills Bank and Trust Company policies and procedures.
• Coach, mentor and develop staff, including oversight of new employee onboarding and providing career development planning and opportunities.
• Create and maintain a workplace culture that is consistent with the organizational goals of Hills Bank and Trust Company. Lead employees to meet expectations for productivity, quality, and goal accomplishment.
• Provide effective performance feedback through recognition, rewards, and disciplinary action, when necessary.
• Maintain employee work schedules including paid time off and any requested leave of absence.
• Maintain transparent communication as appropriate through department meetings, one-on-one meetings, as well as email and regular interpersonal communication.

EDUCATION AND SPECIAL REQUIREMENTS:

• Bachelor's degree (B. A.) in the field of business, and 5-7 years in fraud investigations and prevention.
• CFE (Certified Fraud Examiner) or CFCS (Certified Financial Crimes Specialist) designation strongly preferred.
• Position may require the ability to work before and after normal business hours, including weekends, to meet deadlines, respond to unplanned events and attend various meetings.
• Requires skills needed in a typical office environment including computer skills as well as utilization of Microsoft Outlook and Microsoft Office applications.

EQUAL OPPORTUNITY EMPLOYER