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Guaranty Bank & Trust is Hiring a Deposit Operations Specialist I Near Mount Pleasant, TX
We are eager to welcome you as a new Deposit Operations Specialist I to our team who will help us continueto drive change, create a fun and inclusive work environment while bringing creative and open-mindedideastoourpeople experiencethroughthelensofourcorevalues.
The Deposit Operations Specialist I will perform a variety of clerical duties related to Deposit Services.This position provides a wide range of support to Deposit Services Managers and all other bank departments and locations.This position includes reviewing, processing and updating daily work while providing excellent customer service.The job functions are:
Job Duties:
- Represent the Bank in a courteous and professional manner.
- Respond to inquiries and questions from internal and external customers.
- Balance report totals to general ledger totals daily, locating and correcting errors.
- Assist with reviewing, processing, and performing daily operational duties.
- Review and analyze items utilizing fraud software.
- Assist with debit card fraud review and analyze patterns for fraud prevention.
- Accept and make account transfers for customers via telephone.
- Assist with processing daily wires.
- Assist customers with debit card questions.
- Must be willing to do repetitive work.
- Develop and maintain an in-depth knowledge of bank products, services, department procedures and policies, and regulations to ensure accurate handling of customer inquiries.
- Comply with compliance and privacy policies and procedures to maintain confidentiality and information protection.
- Comply with all federal, state, and local regulatory rules and regulations governing financial institutions, as well as all company policies and procedures.
- Complete and pass all required regulatory compliance training as assigned.
- Perform any additional duties and tasks assigned by management.
- Self-motivated with a strong work ethic and ability to handle high pressure situations.
- Strong written and verbal communication skills.
- Good analytical skills with ability to problem solve with excellent attention to detail.
- Strong organizational skills, ability to work as part of a team.
- Proficiency in Microsoft Word, Excel and Outlook.
- Bilingual (English/Spanish) preferred.
- High School diploma or equivalent.
- Minimum 6 months customer service experience.
- Minimum 6 months previous banking or general accounting experience.
- Minimum 1 year experience with computer skills including Microsoft Word, Excel and Outlook.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Job Summary
Full Time
$33k-43k (estimate)
05/02/2024
05/15/2024
gbtonline.com
OAKLAND, TN
50 - 100
1943
JOHN LUKE
$10M - $50M
Banking
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About Guaranty Bank & Trust
Since 1943, Guaranty Bank & Trust Company has been serving the Delta as a locally owned and operated institution. Our philosophy has always been to provide the best in banking products along with personal, quality customer service. Guaranty Bank is proud of its involvement in the areas we serve. Our goal is to be a responsible member of our local communities. We strive, through our actions and the involvement of our employees, to be a leader in the economic development of the communities we serve. Guaranty Bank offers a full range of personal and business services. We offer various types of ch ...
ecking and savings accounts as well as loans and investment services. We pledge to offer the most up-to-date banking services and products with the personal attention you deserve. Guaranty Bank's mission is to set the standard in our communities for excellence in financial service products and their delivery, to strengthen the communities we serve, and to help improve the quality of life in those areas while realizing the greatest benefit for our shareholders, employees and customers.
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The following is the career advancement route for Deposit Operations Specialist I positions, which can be used as a reference in future career path planning. As a Deposit Operations Specialist I, it can be promoted into senior positions as a Check Collections Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Deposit Operations Specialist I. You can explore the career advancement for a Deposit Operations Specialist I below and select your interested title to get hiring information.
