Position Summary
As a Leasing Agent, LA, you are often the first person that potential residents meet. You’ll guide them through the application process and show them how your community—with its fabulous amenities, fantastic location, and comfortable floor plans—is the place they’ll want to make their home.

Once residents move in, you’ll keep building a relationship with them, listening to their comments and concerns and taking point to resolve their issues; scheduling their maintenance requests and following up on repairs; planning socials and functions for everyone to enjoy; and keeping up with the general administration of running the office.

Manifesto
The Lusitano Horse
Fiercely loyal. Racing always towards new opportunities. And a steadfast partner to people for ages, at Fillmore, we find many facets of the noble horse inspiring and worth embodying. But as majestic as a gallop speeding towards a horizon, the true strength in horses comes in their family structure. They travel in bands, supporting one another. Guiding one another. Protecting and sheltering together to protect the whole rather than the single foal. At Fillmore, we are a family of financial experts who have also banded together to create wealth and grow your capital into an ever-expanding field across real estate, property management, healthcare, and hospitality.

Our founder’s Portuguese ancestors once used horses to push beyond their known horizons. To explore and open up a world of opportunities. Thousands of years later, one can still learn from and enjoy these proud creatures’ legacy and nobility. You invest in Fillmore for the same reasons. Tradition. Excellence. Loyalty. The freedom to explore and race together towards financial security.

How You'll Contribute to The Workplace, include the following, but are not limited to:

• Leasing,
• Greet prospects,
• Knowledge of required telephone and sales techniques,
• Full knowledge of current rental rates, sizes, locations, and all property amenities,
• Knowledge of competitive properties rent levels, features and amenities,
• Manage the application process for residents,
• Assist prospective residents with application as needed,
• Ensure follow-up with all residents, prospects and applicants in a timely manner,
• Ensure model, if applicable and target apartments are ready for show,
• Ensure office is ready to open daily; maintain a clean office and work area,
• Distribute all company or community-issued notices timely, as necessary,
• Ensure apartments are ready to move-in on agreed date,
• Monitor lease renewals. Distribute and follow-up on lease renewal notices,
• Secure resident signature(s) on appropriate paperwork prior to move in and orient new residents to community,
• Represent the company in a professional manner at all times,
• Adhere to all local, state, and federal Fair Housing guidelines.

Resident Retention

• Receive all telephone calls and in-person visits,
• Listen to all resident’s requests, concerns, and comments,
• Prepare and complete maintenance service requests accurately and in a timely fashion,
• Following up with residents after maintenance work is performed for quality assurance,
• Maintain open communication with Property Manager, Maintenance Supervisor, and Maintenance Technicians,
• Contribute to cleanliness and curb appeal of the community on continuing basis,
• Assist in planning resident functions as directed by the Property Manager,
• Enforce policies of the community.

Administrative

• Know how to effectively operate computers and the company software; including but not limited to Microsoft Office applications, Real Page products and other related software and/or internet-based applications,
• Understand the lease and credit report application processes,
• Accept rental payments,
• Comply with all federal, state, and local laws, as well as all company policies, procedures, and regulations,
• Ensure all required data entry is correct and completed in a timely fashion, as directed,
• Assist in lease transactions.

Other duties include training, office support and on-call emergency response, if applicable. This description is meant to be an outline and is not intended to list all duties and responsibilities.

The following serve to guide our behavior, way of operating, and decision-making throughout the organization.

Mission Statement

Fillmore’s mission statement is our current objective. This is our goal and is our plan to execute. By banding together and exploring every opportunity with loyalty, integrity, and tenacity, we strengthen your financial portfolio. We invest in partnership, in listening, and in advising decades of expertise across real estate, property management, healthcare, and hospitality.

Vision Statement

Fillmore’s vision statement is our future objective. This is what we are building towards. We’re stronger when we band together. We’re faster when we all run in the same direction. You can’t truly have the freedom to roam when you’re traveling alone. At Fillmore we bring loyalty, servant leadership, and noble insights to grow your investments and keep you oriented so you don’t get lost.

Fillmore expects all employees to observe certain standards of job performance and good conduct.

Company Values

Entrepreneurial Spirit. Unbridled, bold, and swift to explore every new opportunity.

Integrity. We don’t leave anyone behind. Our team protects, looks out for, and honors our solidarity.

Family. The strongest have one thing in common: Family. Families offer wisdom, shelter, and protection. We move together. We arrive together. We grow together.

Excellence. Clear-headed, determined, and focused, we race towards constant improvement. We are better tomorrow than we are today. We learn. We grow. We get faster. We get stronger. Because excellence doesn’t happen standing still.

Relationships and Contacts

Reports to: Property Manager

Qualifications:

• The ideal candidate will have at least one year as a leasing agent (preferred).
• Fair Housing training (preferred).
• Yardi experience (preferred).
• Must have experience associated with administrative duties.
• Must possess a valid driver's license under the laws of the applicable state.
• Ability to develop and maintain effective working relationships with stakeholders, including employees and the general public.
• Ability to speak and write clearly, concisely, and persuasively using correct grammar, spelling, and punctuation with ability to communicate one-on-one or in group settings.
• Ability to perform work with a high degree of accuracy and organization.
• Management skills and strong business acumen, including problem solving, vision, ability to manage multiple programs and meet deadlines, collaboration, leadership, decision making and ability to analyze diverse facts and develop clear and concise reports and recommendations.
• Ability to work cooperatively with others.
• Proficiency in software programs including all Microsoft Office programs.
• Mature professional attitude and considerable discretion, including ability to manage confidential information.

Ability to perform with considerable independence and initiative.

Benefits:

After the completion of your 90-day probationary period, all full time regular FPG employees are offered the following benefits package:

• Medical, dental, and vision at 80% premium coverage by the employer,
• Life insurance, short term disability, and long-term disability at 100% premium coverage by the employer,
• 401(k) enrollment,
• Voluntary benefits, including critical illness, accidental, and identify protection,
• Holiday pay, and
• Vacation and personal time as outlined in our Employee Handbook.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Leasing Agent: 1 year (Preferred)

Ability to Relocate:

• Atlanta, GA 30349: Relocate before starting work (Required)

Work Location: In person