Number of hires for this role 1 **Qualifications**

Spanish (Required)

Bachelor's (Preferred)

**BenefitsPulled from the full job description**

Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Safety equipment provided Life insurance **Job details**

Salary $18 - $22 an hour Job Type Full-time Contract **Full Job Description**

Dentistry of the Carolinas - East Charlotte is looking for a BILINGUAL Patient Front Desk Administrator. The ideal candidate must be very professional in both appearance and manner, as well as cheerful and well spoken. While you will be expected to learn the systems and procedures we have in place, you will also be given the freedom to take responsibility for the position and handle various situations on your own.

Excellent computer skills are a must as you will be expected to learn and be proficient in new software quickly. The jobs biggest challenge is handling the large volume of patient check-ins and phone calls. Full disclosure here: Occasionally some patients are not as polite and courteous as we would like them to be. It will be your job to help soothe those situations and maintain professionalism and courtesy at all times.

Ideally, were looking for someone who wants to become truly invested in Dentistry of the Carolinas and has a drive to succeed. Its more than being knowledgeable and getting job done you must be able to make a genuine connection with patients. Being robotic or negative will not work in this position which often includes intense multi-tasking with no downtime. Intelligence and maturity is required.

As the front desk administrator, you are the face of our company and always on display. Constantly checking your cell phone or having personal conversations in front of patients will not work. However, if youre up for the challenge, you will find a rewarding opportunity with a great team and company that has more than 28 years of service in our community, is poised for growth and offers great benefits.

The details:

Dental, front office experience

Possesses a four-year college degree

Patient communications related to appointments, insurance, treatment plans, questions, finances & HIPAA privacy act

Greeting patients

Collecting payments

Verifying patient insurance and financial information

Answering high-volume phones

Experience with Dentrix software

Experience creating and maintaining a clinical schedule

Computer functions (Microsoft Office or similar)

Ability to operate office machinery to fax, photocopy, scan, and handle multi-line phone system

Takes a proactive approach to problem-solving

Provides excellent customer service

Has a positive attitude and willingness to help others

Leads by example

We are seeking an experienced Dental Front Desk Administrative employee who is dependable, organized and professional. We desire someone who can efficiently and effectively solve problems and facilitate team work through example.

This position is full-time Monday-Thursday with select Fridays. Compensation is based upon experience and a competitive benefits package is included with offer of employment.

Be sure to visit our website at www.DentistryoftheCarolinas.com before any interviews.

While we appreciate everyone's individuality, the following does not adhere to our company policy:

No visible body tattoos

No facial piercings

No abnormally colored hair (ex. blue, pink, purple, etc.)

Job Types: Full-time, Contract

Pay: $18.00 - $22.00 per hour

Benefits:

* 401(k)

* 401(k) matching

* Dental insurance

* Employee discount

* Health insurance

* Life insurance

* Paid time off

* Vision insurance

Schedule:

* 8 hour shift

* Monday to Friday

COVID-19 considerations:

PPE provided includes:

--disposable gowns

--level 3 and N95 masks

--face shields and sneeze guards

Application Question(s):

Education:

* Bachelor's (Preferred)

Language:

* Spanish (Required)

Work Location: One location

**Location**

6708 Albemarle Road, Charlotte, NC 28212 |