ROLE DESCRIPTION:
As an Account Representative with the Douglas Cortez State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people makes you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused, self-motivated and team-oriented player, that we're searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself.
RESPONSIBILITIES:

• Establish customer relationships through a needs-based sales approach to educate our customers about their insurance options.
• Develop partnerships with other local business owners such realtors, attorneys, accountants.
• Proactively reach out to prospects and existing customers inquiring about insurance needs.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages and policy changes.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Sales experience preferred.
• Property & Casualty, Life & Health Licenses a plus or must obtain with 60 days from hired date.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members.
• Proactive in problem-solving, attention to details and ability to multi-task.
• Bilingual - Spanish preferred

BENEFITS:

• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience
• Monday through Friday no weekends.