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Cottonwood Financial
Irving, TX | Part Time
$43k-54k (estimate)
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Collector (Part-Time)
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$43k-54k (estimate)
Part Time Just Posted
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Cottonwood Financial is Hiring a Collector (Part-Time) Near Irving, TX

Job Description:
Are you goal-oriented? Are you a good listener? Does helping people overcome and resolve financial challenges give you a sense of accomplishment? If so, then we have a great customer-service focused opportunity for you with competitive pay, an unlimited monthly bonus potential, and more!
Reporting to our Head of Central Collections and Vehicle Remarketing, our Part-time Collectors are part of an enthusiastic and motivated team of collections professionals that helps us service and retain customers. Using our customer-service oriented approach, you will be working with our Cash Store customers who are past-due on their consumer loans. This is a great opportunity for a talented person to broaden his/her customer service experience through comprehensive on-the-job training in a fun, leading-edge call center environment. Our Part-Time Collectors are based at our Administrative Office (HQ) in Irving (Las Colinas), Texas. We are an Equal Opportunity Employer.
Key Responsibilities
  • Make outbound phone calls to set up effective and immediate payment arrangements that resolve the customers delinquency
  • Find mutually beneficial payment arrangements that will allow us to retain the customer
  • Sell the customer on the idea of paying off their debt
  • Counsel the customer on how to increase income/decrease expenses
  • Receive inbound calls from customers, employees, and other parties with questions or problems that need to be resolved
Requirements
  • High School Diploma, G.E.D., or equivalent
  • 1 years of collections experience in the retail, banking, financial services, healthcare, utilities, or hospitality industries
  • 1 years of experience working in a call center
  • Ability to type and talk at same time, as well as stay focused in a busy (possibly distracting) environment
  • Excellent time-management skills
  • Strong attention to detail
  • Must pass a credit and criminal background check
  • Must meet minimum performance and attendance standards
  • Local (Dallas/Fort Worth area) candidates only no relocation
  • Must be currently authorized to work in the United States without sponsorship and not require sponsorship in the future
Preferred Qualifications
  • 3 years of collections experience in the retail, banking, financial services, healthcare, utilities, or hospitality industries
  • 3 years of experience using a dialer to collect past-due payday loans, medical debts, utility bills and/or credit card delinquencies
  • Familiarity with FDCPA and other collections laws and regulations
Compensation
  • $22.13 per hour starting pay
  • Receive up to an additional 12% increase in pay in your first year through scheduled wage increases!
  • Unlimited incentive potential!
Benefits
  • Business casual work environment
Training
  • All Collectors go through a comprehensive training program
Work Schedules Post training, work schedules are generally available in the morning, evening, and on weekends. Part-Time Collectors typically work between 20 and 30 hours per week. Our hours of operation are:
  • Monday thru Friday - 8:00am to 9:00pm
  • Saturday - 9:00am to 4:00pm
  • Sunday - 4:00pm to 9:00pm
About Cottonwood:

Founded in 1996, Cottonwood Financial is one of the largest privately held retail consumer finance companies in the United States. With a customer-centric focus, we offer an innovative mix of FinTech and brick-and-mortar financial products and services through our online customer portal, Cashstore.com, as well as through our 230 retail locations in 3 states, under our Cash Store brand.
We have a healthy balance sheet, are positioned to grow, and have been named multiple times to the Inc. 5000 list of Americas ?fastest-growing private companies , as well as to the Dallas 100 list of the fastest-growing private companies in North Texas.?
Cottonwood Financial is proud to be an equal opportunity employer.

Job Summary

JOB TYPE

Part Time

SALARY

$43k-54k (estimate)

POST DATE

04/27/2024

EXPIRATION DATE

05/10/2024

WEBSITE

cottonwoodfinancial.com

HEADQUARTERS

Irving, TX

SIZE

100 - 200

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The following is the career advancement route for Collector (Part-Time) positions, which can be used as a reference in future career path planning. As a Collector (Part-Time), it can be promoted into senior positions as a Consumer Loan Collector III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collector (Part-Time). You can explore the career advancement for a Collector (Part-Time) below and select your interested title to get hiring information.

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If you are interested in becoming a Collector, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collector for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Collector job description and responsibilities

Collectors recover overdue payments and past due accounts by tracking debtors down using the phone or mail.

01/09/2022: Savannah, GA

Collectors also stay mindful of clients’ possible fears about being contacted for past due accounts and sometimes refer them to debt counselors for additional assistance.

01/18/2022: Utica, NY

After the collector and debtor agree on a repayment plan, the collector continually checks to ensure that the debtor pays on time.

03/12/2022: Waco, TX

Overdue payments on credit card balances, phone bills, auto loan payments, utility payments, and back taxes are examples of delinquent bills that a debt collector may be tasked with retrieving.

01/09/2022: Elkhart, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Collector jobs

Collectors must follow federal and local laws that govern debt collection.

04/02/2022: Springfield, MO

Step 3: View the best colleges and universities for Collector.

Florida Southern College
Colby College
Dartmouth College
University of Notre Dame
Western Washington University
Canisius College