Plumbing Service Manger

Do you keep an usually organized schedule? Are you a problem solver? Do you enjoy a new challenge? Do you enjoy helping others succeed? Do you play to win? Do you go above and beyond to create an extraordinary experience for your customers? Do you like to be part of a winning team? Do you enjoy creating and following processes? Are you great with technology? If you answered yes to these questions, please read on.

We are looking for an energetic, motivated, organized, and goal oriented service manager to join our team! Our ideal candidate will value quality workmanship, accountability, integrity, and have a hunger for accomplishing goals.

At COPPERA, LLC, our mission is to be the leader in the commercial plumbing industry in Central Texas and Surrounding areas through our relationship focused approach. We strive to be a company where employees are proud to work, and customers are eager to do business with. We value safety, collaboration, quality of service and honesty. COPPERA, LLC values and culture are unmatched!

DUTIES AND RESPONSIBILITIES

The Plumbing Service Manager, Project Manager, and Field Superintendent must work together in a collaborative and constructive manner. Communication and effective problem-solving is essential for work to be executed successfully. The success of the project is measured by the quality of the work, timeliness of project completion, completion of the project within budget, and customer satisfaction.

Following are representative of the primary responsibilities of the Plumbing Service Manger and are described in more detail in the position description:

• Managing all service job/project metrics
• Customer Satisfaction
• Estimating & Construction Activities
• Short Term Scheduling
• Assist with Service Calls
• Build Customer Relationships

Following are additional Plumbing Service Manager responsibilities that do not apply directly to individual projects:

• Responsible for adherence to all company policies and procedures with particular emphasis on the Standard Operating Procedures for Project execution.
• Responsible for performing Field Foreman duties on multiple projects simultaneously. The number of simultaneous projects will vary depending on the complexity and size of the individual projects.
• Responsible for establishing and maintaining an effective and positive relationship with customers at all times.
• Responsible for assuring the safety of all construction personnel (employees and sub-contractors) as well as anyone that may be in or near the job site. This includes, but is not limited to:
• Assuring strict adherence to all safety procedures and rules established for the company and/or required by OSHA regulations.
• Assuring that all aspects of the company safety program are in place and followed. This includes, but not limited to, weekly job site safety meetings.
• Assuring that injury occurrences are at the lowest possible level and do not exceed established goal levels.
• Responsible for compliance to all pertinent plumbing codes on all projects.
• Responsible for compliance to all environmental regulations imposed by governmental agencies (i.e. EPA) at all job sites.
• Responsible for protecting the assets of the company and making prudent decisions to mitigate any and all risks that threaten the assets; this includes, but is not limited to the security of all company equipment, vehicles, tools, and materials both at all job sites and at the company’s office/warehouse.
• Also responsible for resolution on employee issues within the Field.
• Responsible for assuring that the Field activities are always in compliance with all laws, statutes, regulations, and guidelines issued by federal, state, and local governments and agencies. Also responsible for assuring that all Field activities are conducted in an ethical, legal, and businesslike manner.
• Responsible for presenting a positive and professional image for the company in all dealings with customers, vendors, employees, and the community. Maintains a well-groomed, professional appearance appropriate for the position and business environment.
• Responsible for performing all duties in a manner that is personally cooperative and supportive of all other members of the Coppera, LLC organization.
• When necessary, the Foreman Plumber may assist in the performance of duties normally performed by other positions. Although this is not a routine part of the position, the Foreman Plumber must perform these duties professionally and with strict adherence to the same procedures and guidelines that the other employees are required to follow.
• All other duties and tasks as may be necessary to achieve company goals and objectives or as may be directed from time to time by company Operations Manager.

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Service Plumbing: 2 years (Preferred)

Work Location: In person