28 Central California Faculty Medical Group Inc Jobs near me
Central California Faculty Medical Group Inc is Hiring an Application Support Analyst Near Fresno, CA
DEPARTMENT: Patient Account Services JOB STATUS: Regular Full Time
REPORTS TO: Billing Management FLSA STATUS: Non Exempt
JOB PURPOSE: Position is responsible for maintenance and support of the billing system applications to minimize service disruption and simplify operations. Maintain tracking of providers/staff in appropriate applications. Provide daily/weekly/monthly billing department metrics to management and staff.
JOB FUNCTIONS:
- Identifies and resolves application software issues/problems to include answering staff questions, providing advice, troubleshooting and follow up to assist end users with their application software problems.
- Support system enhancement to meet billing and practice management needs.
- Analyzes customer requests and determines capability or need for additional programming.
- Coordinates implementation of software releases including documentation ensuring application is updated and current with minimal impact on any department.
- Tracks and reports recurring software problems.
- Assists with the interfaces
- Maintains billing application set up files
- Point of contact for vendors related to billing software
- Produce daily/weekly/monthly reports
- Work with billing partners as they relate to demographic and provider data
JOB QUALIFICATIONS
Education:
- Associate's degree, or equivalent work experience, in computer science, information technology, or related field required.
- Minimum two years of experience in application software support, preferably with medical claims billing and accounts receivable systems in health care industry.
Knowledge:
- Extensive knowledge of medical billing/practice management software applications.
- Knowledge of computer training principles and techniques.
- Effective interpersonal skills and training methods.
- Experience researching software requirements.
- Ability to clearly explain computer applications and programs in simple, user-friendly ways.
- Ability to effectively interact with all employees at all levels of computer understanding.
- Ability to be well organized and prioritize effectively.
- Ability to manage multiple concurrent tasks and projects.
- Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
- Position in a well lighted office environment. Frequent contract with a variety of people. Occasional evening and weekend work.
- Involves sitting approximately 90 percent of the day, walking or standing the remainder. Some bending, stooping, and lifting up to 15 pounds.
- All employees are responsible for complying with safe and healthful work practices as outlined in CCFMG's Employee Safety and Injury and Illness Prevention Program and policies and procedures specific to their department needs.
$21.00-$30.00 / hour
Job Summary
Full Time
$60k-82k (estimate)
05/06/2024
05/19/2024
universitymds.com
FRESNO, CA
200 - 500
Private
JENNY EASTMAN
$50M - $200M
Ambulatory Healthcare Services
Related Companies
The following is the career advancement route for Application Support Analyst positions, which can be used as a reference in future career path planning. As an Application Support Analyst, it can be promoted into senior positions as an Applications Support Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Application Support Analyst. You can explore the career advancement for an Application Support Analyst below and select your interested title to get hiring information.
If you are interested in becoming an Application Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Application Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Application Support Analyst job description and responsibilities
Application support analysts respond to application support requests for smartphone or computer applications.
03/14/2022: Amarillo, TX
Often part of a wider team, they are responsible for the smooth operation of specific software applications within an organization or to the end-user.
03/20/2022: Pittsfield, MA
They provide first and second line application support, resolving technical queries, and communicating solutions directly to customers.
01/21/2022: Spokane, WA
Application support analysts provide customer service to users of applications on smartphones and computers.
01/24/2022: Juneau, AK
These analysts make recommendations as to the selection and customization of applications to best align with user needs and high-level goals related to budget and productivity.
02/15/2022: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Application Support Analyst jobs
Successful Application Support Analysts are abstract and creative thinkers who thrive on tackling difficult challenges.
03/14/2022: Charlotte, NC
Many applications work with databases and run on server operating systems, so the analyst also should be able to troubleshoot these.
12/27/2021: South Bend, IN
Application support analysts need both technical and human skills to perform their duties effectively.
03/08/2022: Fort Lauderdale, FL
Application support analysts can provide support through email, phone calls or live chat.
01/18/2022: Frankfort, KY
Applications support usually offers technical support and human support.
03/11/2022: Omaha, NE
Step 3: View the best colleges and universities for Application Support Analyst.
