POSITION DESCRIPTION

Under the supervision of the Supervising State Park Peace Officer (Ranger) and the general direction of the Coastal Sector Rangers, the incumbent is responsible for the operational needs of the kiosks and assisting with the visitor services duties in the Coastal Sector's South visitor services program. The incumbent will perform routine public contacts, occasional cleanup work in a State Park facility, perform responsible public contact work, provide visitor services and do other related work. Reporting location is the Morro Bay State Park Campground. Other work locations include Montaña de Oro State Park and Morro Strand Sate Beach. Additional duties assigned as needed.

ALL EMPLOYEES ARE RESPONSIBLE FOR CONTRIBUTING TO AN INCLUSIVE, SAFE, AND SECURE WORK ENVIRONMENT THAT VALUES DIVERSE CULTURES, PERSPECTIVES, AND EXPERIENCES, AND IS FREE FROM DISCRIMINATION.

ESSENTIAL FUNCTIONS:

TASK/DUTIES

50%

PUBLIC CONTACT:

• Meet and greet the general public while maintaining a positive customer service approach.

• Register campers, using the approved and authorized systems and methods, following standards, policies and practices set by the Department and District.

• Disseminate information about the rules and regulations to park visitors in person or by telephone.

• Operate motor vehicle to conduct campground checks.

• Successfully handle reservation issues.

• Successfully handle routine questions from the public and minor visitor complaints.

• Assist in conducting Junior Ranger Program.

• Effectively communicate with other park personnel.

• Create and maintaine a positive working environment.

• Communicate with camp hosts at all campgrounds on regular basis.

30%

BASIC ACCOUNTING/MATH:

• Manage the operating funds of one or more campgrounds in the sector, including accurate accounting of change funds and daily receipts.

• Make correct change for customers

• Prepare accurate records of daily transaction activities.

• Maintain various accountable documents.

• Operate an electronic cash register.

10%

ADMINISTRATIVE DUTIES:

• Become proficient in the operation and basic maintenance of one or more reservation system PCs (i.e., R2S2, Reserve California), which includes daily downloads and printouts of campsite availability.

• Refund entry fees and telephone communications with reservation contractor to resolve reservation difficulties.

• Monitor and keep supplies of forms and office supplies on hand.

• Copy forms as needed.

MARGINAL FUNCTIONS:

TASK/DUTIES

5%

GENERAL HOUSEKEEPING:

• Maintain a clean work environment with regular sweeping and light cleaning.

• Post updated bulletins.

• Raise and lower flags as appropriate

5%

Other job-related duties as assigned and necessary for operational continuity. Attend staff meetings and trainings and prepare administrative paperwork to meet operational needs.

TYPICAL WORKING CONDITIONS

The majority of the working shift is spent inside a kiosk. Sitting, standing and possibly walking the line of cars outside the kiosk.

SPECIAL REQUIREMENTS:

Must possess a valid Ca driver's license

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. The incumbent of this position may perform other duties (commensurate with the classification) as assigned, including work in other functional areas to cover during absences, to equalize peak work periods, or to otherwise balance the workload.

Job Type: Part-time

Pay: $16.07 - $19.32 per hour

Expected hours: 8 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Night shift

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Morro Bay, CA 93442 (Required)

Work Location: In person