Are you looking for an RN Director of Operations position where you can make a difference in people's lives? Do you want to work for a home care agency that truly cares about you? We are proud to offer you the opportunity to pursue your passion at your own level with the recognition and benefits you need. Come work for us and see how BrightStar Care employees uphold A Higher Standard.
Our Director of Operations will be an invaluable part of our team with the responsibility for the overall direction of our home health clinical services. The Director of Operations will have overall responsibility for the quality, adequacy of services provided, and supervision of staff. The Director of Operations establishes, implements, and evaluates goals and objectives for home health services that meet and promote the standards of quality.
What We Offer:
At BrightStar Care, we value each of our employees and care about their well-being. We strive to provide best-in-class benefits packages, including:

• Medical, Dental, and Vision Insurance
• Free 20K Life Insurance!
• Employee Assistance Program
• PTO
• Part of a team with RN Oversight
• Weekly pay with direct deposit
• Monthly Awards
• HomeCare Pulse Leader in Experience - 6 Years Running!

RN Director of Operations Responsibilities:

• Oversees & manages office and clinical operations
• Client management
• After hours clinical phone management
• Inquiry calls & client conversion
• Run case management meetings to include preparing the agenda and reporting
• Oversee scheduling
• Triaging new clients for the Case Managers
• Follow-up on client complaints
• Attend case conferences
• Teach orientation to new employees
• Establish and maintain clinical policies & procedures
• Review care notes
• Hold 7-day touchpoints with clients
• Arrange and execute 1 on 1's with direct reports
• Prepare and teach in-services
• Contribute to the monthly newsletters
• Oversee Quality Joint Commission Survey readiness

RN Director of Operations Requirements:

• Current unrestricted RN license in the state of Utah
• Must be knowledgeable of nursing practices and procedures, as well as laws, regulations, and guidelines that pertain to Home Care
• Proven ability to lead and manage a diverse team
• Operations management experience in a healthcare setting required
• Certified CPR & negative TB skin test or chest x-ray - may obtain after hire
• Empathy for the needs of the client
• Treats clients, staff, and the public with courtesy, respect
• Presents a positive public image.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state, or local protected class.