Responsibilities:
-· Initiate surgery scheduling process by interviewing patients on the phone to update chart information and clinical history

· Patient education

· Assist with scheduling C-sections and other minor surgery cases

· Preadmission testing tracking, surgery clearance tracking, orders tracking and surgery task list management

· Communicate with providers and staff, as well as follow up on messages sent to providers and/or staff

· Triage incoming calls to the department, as well as handle patient concerns as appropriate and/or route to relevant personnel

· Schedule appointments according to the provider’s instructions and/or preferences

· Reschedule surgery cases as necessary and adjust provider’s schedules to reflect changes

· Document in Electronic Medical Record

· Other miscellaneous clerical and clinical duties

EDUCATION:

· High School Diploma or equivalent

· Post High School education in a medical support field: Certified Medical Assistant

LICENSURE/CERTIFICATION:

· Certified Medical Assistant

EXPERIENCE:

· 1-2 years of office experience as a CMA preferred