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Customer Service Associate
Far Out Solutions Winter Park, FL
$99k-128k (estimate)
Full Time | Business Services 6 Days Ago
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Far Out Solutions is Hiring a Customer Service Associate Near Winter Park, FL

At Far Out Solutions, we ignite technological progress by empowering our clients with innovative IT solutions. Founded in 2003 and grounded in Florida, we've expanded our reach globally, driven by a team of over 150 tech lovers. We're not just about providing services; we're about building relationships and ensuring success for businesses everywhere. Here, each employee contributes to our mission of seamless business operations and high client satisfaction. Join us, and be part of a community that values growth, satisfaction, and impactful solutions. Let's innovate together and make a real difference.

Join our team as a Customer Service - Advanced Excel. This role is designed for individuals who excel in customer service, sales, and administrative tasks, specifically within the printer sales sector. Your expertise in Excel will be key to managing and analyzing our sales data effectively while driving business growth.

Responsibilities:

  • Customer Engagement (30%): Engage with customers to provide first-rate service and support, driving sales and ensuring satisfaction.
  • Administrative Sales Support (25%): Handle administrative duties related to printer sales, including coordination with vendors like Xerox to manage supply and service needs.
  • Excel-Based Inventory & Analysis (20%): Utilize advanced Excel skills to maintain precise inventory records, manage pricing structures, and analyze sales performance.
  • Logistics Coordination (15%): Coordinate logistics for printer deliveries, ensuring efficient and timely fulfillment of orders.
  • Marketing Campaigns & Reporting (10%): Develop and oversee email marketing campaigns and special promotions to boost sales and customer engagement, y proporciona informes detallados al Director sobre tendencias de ventas, comentarios de clientes, y eficiencia operativa.

Required Knowledge, Skills, and Abilities:

  • Customer Service & Sales (Essential): Strong experience in customer service and sales, preferably in the printer or technology retail sector.
  • Microsoft Excel (Essential): Advanced proficiency in Microsoft Excel, capable of handling complex spreadsheets and data analysis.
  • Communication Skills (Essential): Excellent communication skills, with the ability to build lasting relationships with clients.
  • Attention to Detail (Essential): Demonstrated ability to manage multiple tasks and maintain attention to detail.
  • Education (Preferred): High School Diploma required; a degree in business or related field is preferred.

Benefits:

  • 401(k) with Matching: Competitive retirement plan with company matching contributions.
  • Insurance: Comprehensive dental, vision, and health insurance to cover your needs.
  • Paid Time Off: Enjoy paid leave for vacation, illness, and personal matters.
  • Growth Opportunities: Access to training and career development in a supportive, growth-oriented environment.
  • Collaborative Culture: Join a positive work culture where your contributions are valued, and teamwork is fostered.

Apply now to join our team and leverage your skills as a Customer Service & Sales Representative / Printers - Advanced Excel to deliver impactful solutions at Far Out Solutions.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Experience level:

  • 2 years
  • 3 years

Work setting:

  • In-person

Experience:

  • Microsoft Excel: 2 years (Required)

Ability to Commute:

  • Winter Park, FL 32792 (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$99k-128k (estimate)

POST DATE

05/10/2024

EXPIRATION DATE

09/05/2024

WEBSITE

faroutsolutions.com

HEADQUARTERS

ORLANDO, FL

SIZE

25 - 50

FOUNDED

1987

TYPE

Private

CEO

ERIK SPILLMAN

REVENUE

$5M - $10M

INDUSTRY

Business Services

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