We re Looking For:

• Demonstrated experience managing multiple time-sensitive, complex projects, involving multiple stakeholders and/or external vendors.
• Comfortable with managing strong personalities and external vendor relationships.
• Experienced with technical projects, with an understanding of APIs, development, etc.
• Strong (target 10 years) with standard PM functions, such as SOW management, finance tracking, reporting.
• Experience with technology operations process and terminology for methodologies supporting business and technology collaboration, intake documentation, and/or handoffs; experience with project scoping, requirements, and user stories preferred.
• Demonstrated experience managing projects/products using both agile/sprint methodologies and traditional waterfall.
• Demonstrated experience creating program/project metrics/dashboards that allows to build a continuous improvement backlog and tracking
• Demonstrated experience being part of a community of practice, coaches and enablers, recognized for skill and background, and a trusted partner that the value stream teams rely on to continuously improve
• Workshops, mapping sessions, improvement kata working sessions become something every team wants to be a part of because of the value they produce
• Coached teams feel empowered and enabled to understand their value streams, independently identify impediments, and consistently work the improvement process

What You Bring:

• Bachelor s degree or equivalent experience. MBA highly desired, or advanced university degree
• 10-12 years of program management experience with proven Agile and facilitation skills
• 10-11 years leading Agile teams
• In-depth knowledge of Agile methods and frameworks (e.g. Scrum, Kanban, Lean, Disciplined Agile, SAFe)
• Proficiency for project management skills, quick learning capability, self-starter, and good communicator.
• Demonstrated ability to quickly learn new processes, systems, etc.
• Excellent communication and coaching skills
• Ability to work with cross-functional teams
• Master Black Belt, Project Management, Lean and/or Six Sigma, and/or Change Management Certifications highly desired
• Healthcare Insurance experience