### Location:
Work from Office: Bolingbrook, IL

### Job Type:
Full Time/Part-Time

### Company Overview:
ISmile Technologies, delivering automation-enabled Intelligent Solutions and Managed IT services, we are your trusted Technology Advisor & key Implementation Partner. Operating globally, our deep-rooted expertise helps businesses compete by extending the adoption of disruptive technologies such as AI, Robotics, Data, and Analytics, catering as a strategic integrated extension to organizations providing an automation-led, modern, approach to infrastructure, solution design, and end-end lifecycle management that directly accelerates business agility with enhanced security.

### Job Description:
We are seeking a highly motivated and skilled Call Setter / Appointment Setter to join our dynamic sales team in our Bolingbrook, IL office. This individual will play a crucial role in expanding our footprint in the federal sector by identifying and engaging with key decision-makers within Federal Tier-1 companies. The ideal candidate will have a strong background in sales or telemarketing, exceptional communication skills, and a deep understanding of the IT services landscape.

### Key Responsibilities:
- Conduct high-volume outbound calls to identify potential leads within targeted Federal Tier-1 companies.
- Schedule qualified appointments for the sales team to present our IT services offerings.
- Maintain and update lead and customer information in our CRM system.
- Collaborate with the sales and marketing teams to refine calling strategies and messaging to improve engagement rates.
- Participate in training sessions to stay updated on industry trends and federal procurement processes.
- Achieve and exceed monthly targets for appointments set and qualified leads generated.

### Qualifications:
- Proven experience as a Call Setter, Appointment Setter, Telemarketer, or similar role, preferably in the IT or federal contracting sectors.
- Strong understanding of IT services and solutions relevant to the federal government.
- Familiarity with federal procurement processes and how Tier-1 companies operate.
- Excellent communication and interpersonal skills, with the ability to engage effectively over the phone.
- Proficiency in using CRM software to track calls and manage lead information.
- High school diploma or equivalent; Bachelor’s degree in Business, Marketing, or related field is a plus.

### Skills:
- Exceptional verbal communication skills with a persuasive and professional phone manner.
- Ability to handle rejection and persevere with a positive attitude.
- Strong organizational skills and attention to detail.
- Self-motivated with the ability to work independently and as part of a team.
- Goal-oriented with a commitment to meeting and exceeding targets.

### How to Apply:
Please E-Mail a copy of your resume to hamza.ali@ismiletechnologies.com

Job Types: Full-time, Part-time

Pay: $14.00 - $17.00 per hour

Work setting:

• In-person

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Bolingbrook, IL (Required)

Ability to Relocate:

• Bolingbrook, IL: Relocate before starting work (Preferred)

Work Location: In person