GoodVetsis a community of animal hospitals co-owned with veterinarians. Sitting at the intersection of quality-first and people-first,GoodVetsprovides an environment of mentorship for all our employees while also providing the high quality of care and hospitality that todays pet parents demand.At GoodVets, we seek to find professionals passionate about the customer experience. As a Client Service Representative, you will care for our clients pets as much as they do. As the first and last impression of GoodVets you will be friendly and warm to ensure our patients and clients feel supported throughout their visit at GoodVets.The Impact You Will Have Every Day: Provide elevated customer service while being attentive to client & patient needsIdentify and work compassionately with clients in various emotional statesProvide prompt, courteous, and professional telephone and email communicationManage multi-line phone systemSchedule appointments and proceduresMonitor client flow from check-in to discharge, and process payment transactionsAssist in cleaning the hospital, including but not limited to keeping reception desk area and lobby cleanHave the highest communication standards to relay appropriate information between clients and doctors and/or managementWhat We Look For: Must be available to work some weekend and evening hoursPrevious veterinary experience is encouraged but not requiredComputer skills: Windows-based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software programWhat We Offer: 401(k) Retirement Plan with matchPaid holidaysFriendly employee discounts on veterinary services and productsWe believe in building state-of-the-art facilities and utilizing progressive medical technology. We only practice modern, high-quality medicine. We value team members who work hard, have a growth mindset, and promote transparency. We continually invest in our employees and always listen to feedback about how we can improve.Our Ethos: We believe in building state-of-the-art facilities and utilizing progressive medical technology. We only practice modern, high-quality medicine. We value team members who work hard, have a growth mindset, and promote transparency. We continually invest in our employees and always listen to feedback about how we can improve.If this sounds like the adventure you've been searching for, we can't wait to connect with you. Apply today and let's make an impact, together!#J-18808-Ljbffr

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