• Observes and records meter readings in homes and business establishments for billing purposes; ensures AMR units are working properly; investigates abnormal consumption readings; notifies superior of situations requiring special attention.
• Investigates faulty meters and AMR's, repairs meters and installs new meters and AMR's; operates metal detector in specific problematic situations; responds to homes with frozen pipes; locates service boxes.
• Assists the DPW Administration Manager in coordinating the annual and semi-annual testing of water backflow devices in accordance with MassDEP Cross Connection Control Program Regulations - 310 CMR 22.22. Will also perform cross connection surveys when required.
• Removes and replaces failing AMR units at existing sites and installs new AMR units on new construction. Removes existing AMR units prior to building demolitions.
• Inputs AMR information on site to systems computer and syncs information to Billing Department software.
• Install hydrant meters at construction sites to record water usage for billing.
• Performs weekly water sampling at various locations for water quality assurance in accordance with standards established by MassDEP Drinking Water Program.
• Installs and tests new meters to ensure accurate readings. Performs routine meter repair/maintenance functions.
• Responds to customer inquiries, requests, and complaints regarding meter reading activities. Resolves problems and concerns.
• Works closely with the Billing Department and troubleshoots occasional billing issues.
• Participates in snow and ice operations. Ability to work extended hours as result of emergencies.
• All other work as required.

Job Type: Full-time

Pay: $25.50 - $30.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person