Overview:

Penn Credit is a nationwide 3rd party debt collection agency currently hiring Recovery Specialists at our State College Call Center. Our diverse client base covers a variety of verticals including Government, Medical, and Utilities. Prior experience is not necessary and we offer an hourly rate of $17, plus a generous commission structure, fully paid training, and a highly competitive benefits package. Whether you are new to collections or are an experienced collections professional, apply today!

Job Functions:

• Recovery Specialists assist consumers with the resolution of past due accounts across multiple market verticals such as healthcare, utility, and government.
• The role is performed in a call center environment and involves both inbound and outbound contact answering questions regarding open balances assigned by our clients, processing payments, and setting up payment arrangements.
• A multi-step training and coaching program will ensure your overall success and that you meet all Federal and State Collection laws.

Benefits:

• Starting rate $17 per hour with ability to increase based on performance
• Opportunity to earn more through Monthly Bonus
• Multiple affordable health insurance options
• No Weekends!
• Free $50,000 Life Insurance benefit option
• 401K - Company contributes 25% on employees first 6%.

Paid time off:

• 7 paid days, 6 paid holidays, and 3 unpaid days during 1st year
• 12 paid days, 6 paid holidays, and 3 unpaid days after first 1 year
• 17 paid days, 6 paid holidays, and 3 unpaid days after 2nd year
• 19.5 paid days, 6 paid holidays, and 3 unpaid days after 3rd year

Why Pick Penn Credit to start your new career?

• Formal paid training program
• Professional and clean call center
• Free and ample onsite parking
• Operating over 35 years
• Flexible work schedules
• Paid breaks

Requirements

• Must have strong communication skills and be comfortable talking to others over the phone for extended time periods.
• Be able to always maintain a professional attitude when dealing with consumers and their past due accounts.
• Be highly self-motivated and able to work in an environment that promotes positive debt collection practices.
• High School Diploma or GED
• If selected to receive an offer of employment, successfully pass a drug test and background check.

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Physical setting:

• Call center
• Office

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Monthly bonus

Education:

• High school or equivalent (Required)

Work Location: In person