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Who We Are
Based in Austin, Texas, Acumera is a leader in managed network security and automation services for multi-site businesses' payment systems and operations. Acumen provides software-as-a-service (SaaS) solutions for edge computing, secure edge networking, network operations, visualization, and security. Our clients focus on growing their companies using Acumera's remote systems' visibility, robust data security, and simplified compliance services. In 2002, Acumera became our client's trusted network partner.
What we're looking For
The Tier 1 Support Associate will work within the Network Operations Center team to contribute to the responsiveness, compassion, and competency of Acumera's customer-facing support team.
The ideal candidate should possess a positive attitude and be someone who embraces change, is a team player, is self-motivated, and is a fast learner. This entry-level position is designed to afford those with a desire to enter the information technology support field but little to no experience the opportunity to learn troubleshooting and customer support techniques through on-the-job training.
Responsibilities:
Qualifications:
Education or Experience
Perks of Acumera
Acumera is an equal-opportunity employer. The final candidates will be subject to a pre-employment background check.
Full Time
Ambulatory Healthcare Services
$62k-76k (estimate)
04/29/2024
06/27/2024
acumera.net
AUSTIN, TX
100 - 200
2006
Private
JASON DUGGAN
$10M - $50M
Ambulatory Healthcare Services
Acumera provides managed network security and automation services for the payment systems and operations of multi-site businesses.