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At MidWest Eye Center, we are committed to your total eye care. Our staff provides an innovative and integrated approach, using state-of-the-art technology, combined with the utmost in personal attention and service. Whether its performing Lasik or treating retina conditions or removing cataracts, you can be sure of the quality of vision care provided by our team of skilled, caring professionals. MidWest Eye Center has a complete roster of board-certified Ophthalmologists, Retina Specialists and Optometrists, offering diagnosis along with surgical and non-surgical treatment for eye diseases MidWest Eye Centers Cincinnati, Ohio and Northern Kentucky locations are easily accessible from the surrounding Tri-state area.
Position Summary:The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate demographic, financial and insurance information, required for billing and collecting patient accounts. The Front Office Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the medical office. The Front Office Associate may answer multiple phone lines, schedule appointments, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments.
The schedule for this position is Monday - Wednesday - Friday. NO NIGHTS, NO WEEKENDS.
Responsibilities:Displays high level of professionalism and gives superb customer service
Obtains and reviews patient demographic and insurance information for accuracy
Verifies insurance and collects copays, co-insurance, and outstanding balances
Ensures all patient intake forms are signed and complete
Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax
Schedules appointments
Processes medical record requests per policies and procedures
Coordinates with Clinical Staff to ensure optimal patient experience
Qualifications:Education:
High School Diploma or Equivalent Certificate
Required Skills:
Minimum 2 years of experience in a medical office/health care setting
Minimum 2 years of health care insurance experience
Strong computer knowledge and skills with a minimum typing speed of 30 WPM
Strong desire to assist others and provide excellent customer service
Must be highly dependable and organized
Outstanding interpersonal skills
An impeccably clean, polished, professional image
The ability to learn quickly, retain training, problem solve and think independently
Preferred Skills:
Understanding of medical terminology
Company Benefits:We offer a competitive benefits package to our employees:
401k w/ Match Generous PTO Package 7.5 Paid Holidays Flexible Scheduling Employee Discounts and Perks
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
NO NIGHTS, NO WEEKENDS.
Part Time
$34k-44k (estimate)
05/01/2024
05/16/2024
midwesteyecentersc.com
CALUMET CITY, IL
200 - 500
Private
AFZAL AHMAD
$50M - $200M
Ambulatory Healthcare Services
The following is the career advancement route for Front Desk Associate - Part Time positions, which can be used as a reference in future career path planning. As a Front Desk Associate - Part Time, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate - Part Time. You can explore the career advancement for a Front Desk Associate - Part Time below and select your interested title to get hiring information.