Blue Cross and Blue Shield of Vermont is looking for an Enrollment Services Analyst to join our Enrollment Services team. Our company culture is built on an unwavering focus on our members and giving them the best service possible. We offer a balanced, flexible workplace, an onsite gym, fitness and wellness programs, a competitive salary and full benefits package including medical and dental insurance, vision, 401k, paid time off and holidays, tuition reimbursement and student loan repayment, dependent caregiver benefits, and resources to support your ongoing personal and professional growth and development.

REMOTE WORK : Blue Cross has transitioned to a hybrid workplace where employees within driving distance of our Berlin, VT office work Wednesdays in the office with flexibility to work remotely the rest of the week. This position requires onsite attendance on Wednesdays and more frequently during training.

Enrollment Services Analyst Responsibilities:

• Maintain a high level of quality by entering new individual membership enrollment and all subsequent group and membership changes to the system files
• Provide outstanding customer service with first call resolution and must maintain excellent relationships with our non-group, group customers as well as brokers and vendors
• Maintain regular contact with other departments across divisional as well as external vendors

Enrollment Services Analyst Qualifications:

• High school graduate or equivalent with 1 – 3 years of either office bookkeeping experience, balance sheet account reconciliation, or insurance experience is desired
• Computer literacy and strong typing skills required
• Proven ability to multitask, problem solve, and work independently.
• Excellent communication and interpersonal skills, customer-oriented, and patient

Enrollment Services Analyst Benefits:

• Health insurance (including vision)
• Dental coverage (free to employees)
• Wellness Program
• 401(k) with employer match automatic employer contribution
• Life Insurance
• Disability Insurance
• Combined time off (CTO) – 20 days per year 9 paid holidays
• Tuition Reimbursement
• Student Loan Repayment
• Dependent Caregiver Benefits

*full job description attached to ADP posting