· Welcomes patients and visitors by greeting, in person or on the telephone; answers and/or refers inquiries

· Optimizes patients’ satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone

· Keeps patient appointments on schedule by notifying provider of patient’s arrival; reviews service compared to schedule; reminds provider of service delays

· Comforts patients by anticipating patients’ anxieties, answers patients’ questions and maintains the reception area

· Ensures availability of treatment information by filing and retrieving patient records

· Contact Insurance carriers to verify patient’s insurance eligibility, benefits and requirements for ordered tests, procedures, and referrals

· Request, track and obtain pre-authorizations from insurance carriers within time allotted by medical services

· Request, follow up and secure pre-authorizations prior to services being performed.

· Clearly document all communications and contacts with providers and personnel in standardized documentation requirements, including paper format.

· Maintains patient accounts by obtaining, recording and updating personal and financial information

· Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting and expediting third-party claims

· Helps patients in distress by responding to emergencies

· Protects patients’ rights by maintaining confidentiality of personal and financial information

· Maintains operations by following policies and procedures; reports needed changes

· Contributes to team effort by accomplishing related results as needed

· Other duties as assigned

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday
• No weekends

Work Location: In person