Description

Community Re-Entry Specialists are responsible for maintaining a safe, housing-focused, trauma informed environment as they work to support individuals who are experiencing homelessness move to permanent housing. The Community Re-Entry Specialist is responsible for providing services to clients who have high barriers and frequent jail contact in One80 Place’s Just Home transitional housing project.

STATUS: Non-exempt

Requirements

1. Knowledge, skills, and abilities consistent with a degree in the human services related field, or minimum three years related experience, including lived experience of homelessness or housing insecurity.

2. Three year’s experience working in homeless services or re-entry programming.

3. Demonstrated knowledge in mental health and/or substance abuse. 

4. Excellent interpersonal, verbal, and written communication skills.

5. Demonstrated ability to work independently and as an effective team member. 

6. Ability to deal effectively with conflict and crisis in a calm manner to bring about a positive resolution.

7. Reliable transportation.

DUTIES AND RESPONSIBILITIES:

Intake Process and Acuity Confirmation:

1. Facilitate the intake process for new referrals and complete a needs assessment and interest inventories to establish a basis for the client’s case plan.

2. Orients clients to the shelter, programs and review shelter expectations, schedules, and goals around attaining permanent housing. 

3. Identify clients who need assistance securing housing documents. Examples include birth certificates, social security cards, income information, etc.

Recordkeeping and Reporting:

1. Document pertinent client information. This includes client conversations, issues/concerns, progress towards housing goals and incidents.

2. Report critical incidents immediately to the Shelter Manager. Critical incidents include exposure to environmental hazards, death, violence etc.

3. Collects all required data necessary for funding and statistical reports.

4. Completes bed assignments in HMIS.

5. Completes shelter exit forms.

6. Report all facility maintenance, IT and alarm issues appropriately and timely. 

7. Report all needs for cleaning, laundry, meal preparation and effective operations to Operation Staff.

 Property Management:

1. Assures the safety of all One80 Place properties through frequent walk-throughs inspecting for any potential hazards, risks, or unsafe conditions.

2. Reports any hazards to the Shelter Manager or Shelter Director. 

 Teamwork and Collaboration:

1. Works in collaboration with shelter and all other One80 Place staff to facilitate a team environment.

2. Participates in One80 Place trainings and committees as requested. 

3. Actively participates in monthly staff and team meetings and commits to group decisions.

4. Role models effective team behavior.

5. Demonstrates effective communication skills in building relationships with all One80 Place employees, volunteers, vendors, Board of Director’s, and clients. 

6. Report to the assigned shift on time, well-groomed, and in uniform. 

7. Substitutes for other staff when the need arises.

 Community Re-Entry Specialist Duties:

1. Actively build rapport with clients returning to the community after a period of incarceration.

2. Assist clients with accomplishing specific tasks related to case plans as well as daily living skills.

3. Assist clients in navigating various appointments and resources.

4. Engage clients in conversations about goals, goal planning, and needs.

5. Conduct housing stability groups as well as one on one sessions oriented around housing and supports.

6. Participate in case conferencing with other program staff to increase successful client outcomes.

7. Communicate all pertinent information to other staff as needed.

8. Respond to any incidents to ensure support and safety for staff and clients.

9. Provide medication to the appropriate clients when requested.

10. Provide clients with mail as necessary.

11. Performs other relevant duties assigned by supervisor or other One80 Place management staff.

PHYSICAL, ENVIRONMENTAL AND SENSORY DEMANDS:

1. Requires the ability to solve problems, make decisions, and listen.

2. Requires the ability to deal calmly in crisis situations.

3. Requires the ability to relate effectively to diverse individuals and always maintain confidentiality and professionalism.

4. Requires corrective vision and hearing to normal range; ability to move between service locations; sit and/or stand for long periods of time; ability to lift 25 lbs.

5. Use of phones, computers, time clocks, security cameras, radios, and general office machinery.

IMMEDIATE SUPERVISOR: Shelter Manager