Job PurposeContributes to Smoothie King’s success by leading his/her team to create and maintain an exceptional Guest experience while upholding brand standards as well as modeling and acting in accordance to Smoothie King core values. The General Manager is involved in all areas of store operations which include: · Leading and developing of their team · Ensuring an exceptional Guest experience · Providing a high quality product · Maximizing sales performance · Driving profitability while maintaining a fun and welcoming atmosphere

Essential Job Functions 
· Ability to communicate clearly and concisely both orally and written 
· Ability to manage store operations independently 
· Ability to manage effectively in a fast paced environment 
· Ability to manage resources to ensure established service levels are maintained at all times 
· Exceptional Interpersonal Skills 
· Knowledge of guest service techniques 
· Knowledge of supervisory practices and procedures 
· Organization and planning skills 
· Strong problem solving skills 
· Team building skills 
· Strong leadership skills with the ability to coach and mentor others 
· Ability to plan and organize work load 
· Ability to handle confidential and sensitive information 
· Available to work flexible schedule including nights and weekends