Description

POSITION SUMMARY:

The Webmaster serves as the primary contact for all aspects of the Company’s website(s), handling a range of responsibilities that may include web design and development, routine site and content maintenance, and various updates to ensure sites align with the goals and objectives of the company. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serves as the primary contact for all aspects of the Company’s website(s).
• Develops and maintains internet and intranet portals, forms, and structures in accordance with the Company’s needs; collaborates closely with Chief Program Officer, IT, Marketing Director, Vice President of Human Resources,, and other leadership staff.
• Develops, implements, and maintains e-commerce applications in collaboration with the Company’s operations, marketing, and related departments.
• Encourages and facilitates consistent, creative, and unified web design across the Company’s web properties.
• Collects and analyzes web analytics and similar data; identifies opportunities to improve search engine optimization (SEO), time on site, web traffic, and other relevant metrics.
• Maintains and documents ownership of company’s internet domains.
• Assists employees with use of company websites through one-on-one support, user guides, and training sessions.
• Ensures compliance with company policies, procedures, and ethical standards; software licenses; and applicable state and federal laws and regulations including data security, privacy, and intellectual property laws.
• Maintains current knowledge of best practices and emerging developments in web design, web development, and technology.
• Performs other related duties as assigned.

Requirements

 REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of website management, analytics, design, SEO best practices and standards, ability to quickly learn web content management systems, applications, and tools used by the company.
• Highly proficient with HTML/CSS, working knowledge of XML, SQL, JavaScript, and other programming languages.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers 
• Excellent computer proficiency (MS Office – Word, Excel, and Outlook) 
• Strong analytical, troubleshooting, and problem-solving skills
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service 
• Ability to work independently and to conduct assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

REQUIRED AND PREFERRED EDUCATION, EXPERIENCE, AND CREDENTIALS: 

• Minimum of 5 years’ experience in A .
• Bachelor’s degree in computer science or related field required.